Adding New Credit Card Refunds During Matching
For credit card accounts, you can create a new credit card refund during the matching process, directly from the Match Bank Data page.
Tax codes and tax rates are not available in the Add Credit popup window. If you have a default tax code set up, the credit automatically gets created with the tax code. However, to ensure the transaction amount matches the amount of the corresponding import bank line, the tax rate defaults to zero.
If tax codes are mandatory for your credits, you should first create your credits from the Credit Card Transaction page and then match them. See Writing Checks or Entering Company Credit Card Charges.
For information on tax codes, see Tax Codes Overview.
To add a new credit card refund during the matching process:
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Go to Transactions > Bank > Match Bank Data.
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From the Account list, select the credit card account.
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(Optional) To provide matching data for the new credit card refund, from the Imported Bank Data grid, check a box to select an item.
Note:Dimmed items are still processing. You cannot check the box for a dimmed transaction until processing is complete. To see if processing is complete, refresh the Imported Bank Data grid by clicking the Refresh icon above it.
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Click Add Credit.
NetSuite displays the Add Credit popup window.
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Enter the details. If an imported bank line was selected, some fields are populated for you.
Note:The Payor list displays the types of entities available for a credit card refund transaction. To limit scrolling, in the Payor field, you can start entering the name of a payor to narrow your search results.
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Click Add.
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To refresh the Account Transactions grid, click the refresh icon above the pane on the right-hand side.
The Account Transactions grid displays the new transaction. NetSuite adds the transaction to the bottom section, on the right, for matching.
For details on adding credits (or charges), see Entering Company Credit Card Charges.