Configuring the 404 Page

Note:

Themes require SuiteCommerce or the Aconcagua release of SuiteCommerce Advanced or later.

Important:

Commerce themes are only available if provisioned, installed, and activated for a selected domain in your account. For details, see Installing Theme and Extension SuiteApps.

Important:

To configure a theme you must also have the companion theme extension activated. For details, see Available Commerce Themes and Supported Features and Activating Themes and Extensions.

The following section gives an overview of the Commerce theme properties you can configure when a user enters an incorrect URL path. The 404 page settings are common across all themes.

To configure the 404 page:

Go to Commerce > Websites > Configuration.
Select the website and domain where the theme is activated and click Configure.
Go to the theme name subtab.
Go to the 404 Page subtab.

Using the table below for reference, fill out the fields.

Field	Description
Background Image	Enter the image to display in the background. Images should be 1170 pixels wide. All images should be uploaded to the NetSuite File Cabinet, and stored in an image folder you create under Website Hosting Files > Live Hosting Files. For details, see File Cabinet Overview. If you use Cascading Style Sheets (CSS) to insert images, they are overridden by the images stored in the File Cabinet.
Background Color	Set the background color. This only appears if there is no background image. This field supports HEX and HTML color values.
Title	Enter the title to overlay on the 404 page. For example, 404 Page Not Found.
Text	Enter the text to overlay on the 404 page. For example, The Page You Are Looking For Does Not Exist.
Button Text	Enter the text to display on the button. If this field is left blank, the button does not appear.
HREF	Enter the link to the internal page to take a user to when the button is clicked.

Field

Description

Background Image

Enter the image to display in the background. Images should be 1170 pixels wide.

All images should be uploaded to the NetSuite File Cabinet, and stored in an image folder you create under Website Hosting Files > Live Hosting Files. For details, see File Cabinet Overview. If you use Cascading Style Sheets (CSS) to insert images, they are overridden by the images stored in the File Cabinet.

Background Color

Set the background color. This only appears if there is no background image. This field supports HEX and HTML color values.

Title

Enter the title to overlay on the 404 page. For example, 404 Page Not Found.

Text

Enter the text to overlay on the 404 page. For example, The Page You Are Looking For Does Not Exist.

Button Text

Enter the text to display on the button. If this field is left blank, the button does not appear.

HREF

Enter the link to the internal page to take a user to when the button is clicked.

When you are finished making changes, click Save.

To configure the 404 page:

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