Intelligent Item Recommendations for Websites
Intelligent recommendations are not compatible with the Personalized Catalog Views feature. If you use both features on the same website, intelligent recommendations may display items to the customer that should not be visible to them based on personalized catalog view settings.
Intelligent Recommendations use artificial intelligence algorithms to calculate and display items a shopper may be interested in buying. The algorithms use data such as:
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what the shopper bought in the past
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what other shoppers with similar transaction history bought in the past
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what other items were bought by shoppers who bought a specific item
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items that have similar names, descriptions, and categories
Intelligent item recommendations are useful to two different audiences. Sales representatives can use them to identify and add relevant items to sales orders, estimates, and opportunity records. You can also add recommendations to different areas of your SuiteCommerce website to show shoppers items they may want to buy. For an overview of Intelligent Items Recommendations, see Intelligent Recommendations.
To use intelligent item recommendations on your website:
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Install, and activate the Intelligent Item Recommendations extension – for more information, see Enable Intelligent Item Recommendations
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Review the default recommendation scenarios for each context and create new ones if needed – for more information, see Recommendation Scenarios and Blocklists
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Configure the Intelligent Items Recommendations extension – for more information, see Configure the Intelligent Item Recommendations Extension
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Add one or more Recommended Items content areas to your website using Site Management Tools – for more information, see Add and Remove Intelligent Item Recommendations from your Website
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Periodically review the data gathered by intelligent item recommendations – for more information, see Intelligent Item Recommendations Analytics