Mapping Shopify Order Risk Data to NetSuite
Shopify has a native fraud detection feature you can enable for your orders. You can also map this order risk data to a custom field in NetSuite. This section provides steps for creating the custom free-form text field in NetSuite and using NetSuite Connector to map the risk data from Shopify.
For more information on custom NetSuite fields, read Creating Custom Transaction Body Fields and Creating a Custom Field.
To map Shopify order risk data to NetSuite:
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Log in to app.farapp.com.
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Select Shopify connector and then select the relevant account.
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Go to Mappings > Orders.
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On the Order tab, click Add Mapping.
The Add NetSuite Mapping popup window opens.
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From the NetSuite Field list, select Custom Field.
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On the Custom Field ID field, enter the field ID. This ID begins with custbody and is suffixed with the ID name given to the field in NetSuite.
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Click Add Mapping.
A success message appears on the popup window.
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Click Close.
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Locate your new mapping in the order mappings list. Under the Mapping Type column, select Order Header.
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In the Shopify Field/Fixed Value column, select Custom Field.
The Map Custom Order Field popup windows opens.
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Select the account and enter an existing Order ID containing risk data.
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Click View Field Data.
A list of fields found in the order appears.
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The risk data Shopify provides is found in a field named risks.0.recommendation. Locate this field on the list and click the plus sign next to it.
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Click Save.