Checking if an Order was Imported by NetSuite Connector
When you install the NetSuite Connector SuiteApp, the SuiteApp creates the following custom fields on sales orders and cash sales posted or synced by NetSuite Connector:
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NetSuite Connector Storefront (field ID: custbody_fa_channel)
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NetSuite Connector Storefront Order Number (field ID: custbody_fa_channel_order)
The NetSuite Connector Storefront field indicates the storefront from which the order was imported. The NetSuite Connector Storefront Order Number field indicates the storefront order number.
You should not change these fields or hide the subtabs that contain these fields. Otherwise, NetSuite Connector will be unable to post the storefront and order number details and show an error when trying to sync the orders. Ensure that the subtab is not hidden. Also, these fields are for internal use only and the content of these fields is subject to change anytime. Therefore, you should not use these fields for automation or reporting. You should rather create custom fields specifically for automation or reporting and sync the same data to those fields.
For more information about unhiding the custom fields, read Troubleshooting Fields Not Being Visible or Editable Errors.
Related Topics
- NetSuite Connector Order Sync Management
- Importing Orders from the Storefront in NetSuite Connector
- Setting Order Statuses for Automatic Import in NetSuite Connector
- Delaying Order Imports in NetSuite Connector
- Troubleshooting Order or Fulfillment Sync Errors in NetSuite Connector
- NetSuite Connector Order Sync FAQ