Mass Unsubscribing Entities with Bounced Email Addresses
You can use a mass update to unsubscribe entities with invalid email addresses from email campaigns. You can base the mass update on the Hard Bounced field on a record whenever email sent from NetSuite triggers a hard bounce.
To unsubscribe entities with bounced email addresses:
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Go to Lists > Mass Update > Mass Updates.
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Expand General Updates.
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Click the type of record you want to unsubscribe.
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On the Mass Update page, on the Criteria subtab, select Bounced in the Filter column.
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In the popup window, select Yes and click Set.
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In the Filter column, select Global Subscription Status.
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In the popup window, select Soft Opt-Out and click Set.
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Click Preview to review the records that will be affected by this update.
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On the preview page, click Perform Update.
For information about saving mass updates so they can be reused, see Mass Changes or Updates.