Order Management
This release note was updated September 21, 2026.
NetSuite 2026.2 includes the following enhancements to order management features:
Automating Payment Adjustments Is Now Available
The Payment Adjustments feature lets you automate postings of fees and other adjustments.
Previously, if the payment amount didn't exactly match the invoice amount because of various reasons, you had to enter the adjusting entries manually.
With NetSuite 2026.2, you can adjust the payment amount with automated adjustments. For example, you can adjust a bank fee, convenience fee, or an underpayment directly from the customer payment or customer deposit transactions.
Externally Rated Usage Billing for SuiteBilling
For usage subscription line service types, you can now select Use Usage Amount Only. With this option, usage records can include externally calculated charge amounts from third-party mediation or rating platforms, instead of relying on NetSuite to calculate usage charges.
This enhancement lets you bring final usage quantities and billable amounts into NetSuite for downstream billing, balance consumption, and contract-driven invoicing. You can use these usage amount records with standard usage billing, Commit Plus Overage, and Prepaid subscription models.
Usage-driven dollar amounts also update Advanced Revenue Management (ARM), helping you keep invoicing, revenue allocation, and revenue recognition aligned for externally rated usage.
Subscription Metric Enhancements
Subscription Metrics includes the following enhancements:
Support for Additional Source Transactions
Subscription Metrics now supports sales order renewals and memorized transactions as source transactions. These enhancements help you to include a broader set of subscription commitments in your recurring revenue metrics.
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Memorized Transactions
You can include memorized transactions as source transactions in Subscription Metrics.
To use this enhancement, you must enable and configure SaaS Metric Reporting.
Historical changes made to memorized transaction templates before this feature starts processing the memorized transaction are not tracked. Changes are tracked from the point the feature starts processing the memorized transaction.
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Sales Order Renewals
You can include sales order renewals created through the Sales Order Renewal SuiteApp as source transactions in Subscription Metrics.
To use this enhancement, you must enable and configure SaaS Metric Reporting. You must also have the Sales Order Renewal SuiteApp installed.
For more information, see Subscription Metrics.
Support for Prepay Subscription Lines
Subscription Metrics now supports prepay subscription lines to create analytical impact records. This enhancement gives you a more accurate recurring revenue view for upfront and prepaid billing models.
To use this enhancement, you must enable and configure SaaS Metric Reporting.
For more information, see Subscription Metrics.
Use the Payment Token Type Field to Differentiate between Tokens
NetSuite 2026.2 adds the Payment Token Type field as a customer-extensible classification for both general token and payment card token. You can now easily differentiate between different payment token types like Google Pay, Apple Pay, and others.