Order Management SuiteApps
This release note was updated March 16, 2026.
Following are the 2026.1 order management enhancements to SuiteApps:
NetSuite Ship Central Enhancements
NetSuite Ship Central includes the following enhancements for packing and shipping:
Scanning of HIBC Bar Codes During Packing
You can now scan Health Industry Bar Code (HIBC) item bar codes to automatically identify items during packing. Ship Central reads and applies both product numbers and any lot, serial, or quantity data from the item bar code. Scanning HIBC bar codes helps you automate packing and reduce manual data entry.
Autogenerated UCC-Based IDs per Subsidiary
You can now set unique autogenerated UCC DUNS configurations for each subsidiary. When you create or update an autogenerated ID format record, you can select the UCC label type and assign the subsidiary.
If a subsidiary has its own configuration, that configuration is applied to all transactions for that subsidiary. Otherwise, Ship Central uses the parent company's configuration.
Preference for Scanning of GS1 Application Identifier 02
You can now scan item bar codes containing the GS1 Application Identifier (AI 02) to identify the GTIN of Contained Trade of Items during packing. Ship Central automatically reads and applies lot, serial, and quantity details from the bar code.
On preference records, you can enable the Use AI 02 as preferred for GS1 setting for the app. If the item bar code doesn't contain this identifier, the app uses the AI 01 identifier instead.
For more information, see Setting Ship Central Preferences.
Pack Carton or Package Threshold for Packing and Shipping
The Allow real-time packing updates to fulfillments and Allow real-time shipping updates to fulfillments rules now include a threshold of 100 cartons or packages. You must provide a fulfillment line limit when activating the rule. The maximum fulfillment line limit you can set is 75. When you activate this rule, changes appear immediately if this threshold is not exceeded along with your limit for fulfillment lines.
Updates now apply to all related shipping records, except for item fulfillments and your custom records. This keeps packed quantities, carton details, and shipment information synchronized and accurate.
To activate system rules, see Configuring Ship Central Rules.
Shipping to Drop-off Points
NetSuite ShipCentral now supports Pick-Up & Drop-Off (PUDO) workflows to enable you to ship to service points of your choice. On the SuiteApp, you can choose the following options for the Drop-off Type:
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Home or company to a service point
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Service point to home or company
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Between service points
You can also find and select a carrier's service point located near the shipping address.
Tracking and label creation are available for each flow. Returns are not supported. This capability provides flexible drop-off options, allowing customers to pick up their orders from central locations. Using central locations helps reduce missed deliveries and lowers delivery costs.
List Rate and Negotiated Rates for UPS and USPS (Stamps.com)
You can now configure the system to charge customers retail carrier list rates while your business pays negotiated rates for UPS and USPS (Stamps.com) shipments. When you enable this capability, Ship Central compares the negotiated rate from your NetSuite ShipEngine account with the carrier's retail rates. It uses the lower rate for billing and display.
This capability ensures margin preservation, pricing consistency, and accurate rate handling when you ship through the app or directly from an item fulfilment.
To enable this feature, you must check the Use Negotiated Rates UPS and Use Negotiated Rates Stamps.com boxes on a Ship Central Preferences record. For UPS you must also activate the setting for UPS negotiated rates in your NetSuite ShipEngine account.
For instructions, see Setting Ship Central Preferences.
Increased Threshold Options for Bulk Shipping
You can now process more than 10 cartons at a time using Bulk Shipping on the application. On a Ship Central Preferences record, the Bulk Shipping Threshold preference offers the following threshold options: 25, 50, 100, 200, or 400. By default, or if left blank, up to 25 cartons are processed in real time. A Bulk Shipping Request popup appears conditionally based on the defined threshold. This popup displays the status of your shipments in real time. Note that selecting a higher threshold may increase processing time.
Updates to Other Party Billing
You can now set third-party billing details directly on sales orders. The Other Party Type, Account Number, Country, and ZIP Code fields appear at the order or line level, based on your setup. Field values default from the customer, carrier, and ship-to address set in Ship Central Preferences when Other Party Billing is enabled.
These third-party billing details are used during shipping and are updated in the item fulfillment record after shipment. NetSuite restricts packing and shipping for combined orders that use different third-party billing accounts to maintain data consistency.
For instructions, see Third-party or Recipient Billing Setup.
Option to Disable NetSuite ShipEngine Accounts
You can now disable or enable your NetSuite ShipEngine account to prevent or restore access. Disabling your account stops all shipping activities and integrations through Ship Central. You can't use shipping items, rate shopping, preferences, and other records created for Ship Central unless you enable you account again. Packing workflows remain unaffected.
On the Manage ShipEngine Integration page, you can click the Disable ShipEngine Account button. The page updates automatically to show the current account status, as well as the Enable ShipEngine Account option. This lets you manage the account directly and prevents unintended shipping transactions.
Electronic Invoicing Enhancements
Electronic Invoicing SuiteApp includes enhancements for the following versions:
Electronic Invoicing Version 10.2.0
Electronic Invoicing SuiteApp Version 10.2.0 includes the following enhancements:
Enhanced Inbound Template Starter in Builder Kit
Starting this release, the SuiteApp introduces an updated unified generic inbound template as a part of Builder Kit to support Inbound e- documents having Invoice or Credit Note inbound XML files. This functionality introduces support for inbound Credit Note in Builder created templates.
Enhanced Outbound Template Starter in Builder Kit
The SuiteApp now includes enhanced Outbound Template Starter provided as a part of Builder Kit to support additional UBL2.1 values
Electronic Invoicing Version 10.3.0
Electronic Invoicing SuiteApp Version 10.3.0 includes the following enhancements:
Support for Entity Identification
The SuiteApp now supports storing entity identification data for customers, vendors, and subsidiaries, including the appropriate ICD Codes provided by PEPPOL as per ISO 6523 ICD list.
Builder Kit Template Enhancements
This release adds the project reference and address tags including project and address details to the Builder Kit template.
PEPPOL E-Document Enhancements in Builder Kit
Starting this release, the SuiteApp supports the following:
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Items and expenses for vendor bill and vendor credit available in the Unified Inbound template.
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Subtotal and payment item types for e-document generation when you use templates created with Builder Kit.
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Populated cbc:TaxExemptionReasonCode and cbc:TaxExemptionReason nodes in generated e-documents for applicable PEPPOL tax category codes.
Approval Routing for E-Document Generation for Invoices
Starting this release, you'll be able to generate e-documents for approved invoices by enabling approval routing.
NetSuite Pay Enhancements
NetSuite Pay SuiteApp includes enhancements for the following versions:
NetSuite Pay Version 1.0.26
NetSuite Pay 1.0.26 is compliant with Visa's Commercial Enhanced Data Program (CEDP). This interchange program is designed to improve transaction data quality for business-to-business (B2B) purchases. NetSuite Pay includes automated scripting and logic to populate most of the required fields, however you should review and improve your data in NetSuite, where required.
Visa now requires:
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Line-item data - Item description, quantities, unit cost (rate), amount (ensure this equals quantity * unit cost)
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Item record data - SKU or item codes (UPC code), unit of measure
The following fields are required in certain scenarios:
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Required if you're taxable - Merchant Tax ID or Supplier Tax ID
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Required if you're using shipping - Shipping Amount or Shipping Item, Destination Address (Ship To), Ship From Postal Code
The following fields are optional but highly recommended:
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Financial fields - Customer Reference Number or Purchase Order Number
Generic placeholders such as 'Product' or dummy values will disqualify your transaction from verified status.
For more information about CEDP, see Versapay's information about CEDP.
NetSuite Pay Version 1.0.28
NetSuite Pay 1.0.28 includes the following enhancements:
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You can now connect your NetSuite account to a Versapay Test Payment Gateway. Use this connection to test NetSuite Pay functionality before processing real transactions. All merchant account applications, configurations, and payments will be treated as test records, and no funds will be settled in your bank account. After testing, delete all merchant account applications, configurations, and associated payment records to maintain accurate accounting. You must resubmit all merchant account applications to run real transactions and settle funds. Enable this option at NetSuite Pay > App Settings > Configure. For more information, see Connecting to a Test Payment Gateway.
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To help streamline the merchant account application approval process, your first application must be approved or closed before submitting additional applications.
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A new merchant application status, Application Status Unavailable, is displayed when the application status can't be retrieved. If this status is displayed, try refreshing your page or contact NetSuite support if the issue persists.
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Automated settlement reconciliation has been optimized for high-volume transactions.
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NetSuite Pay now supports invoices that include billable time and expenses.
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Resolved an issue that prevented emails from being sent to customer records and transaction records with multiple email addresses.
For more information about NetSuite Pay, see NetSuite Pay Overview.
Subscription Metrics Enhancements
The Subscription Metrics SuiteApp version 2.0.0 introduces new dashboards, flexible reporting options, and improved controls to help you manage your subscription business. These enhancements include the following:
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Revenue Metrics Dashboard Enhancements
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Improved KPI scorecard and updated dashboard tiles for greater visibility and usability.
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A new recurring revenue bridge chart that clearly visualizes month-over-month changes in Annual Recurring Revenue (ARR) and Monthly Recurring Revenue (MRR).
The chart breaks down results by impact categories, including new, upsell, downsell, and churn, as well as their subcategories.
You can select time periods and filter results by impact category or subcategory, with primary filters applied for a tailored view.
To access the recurring revenue bridge chart, go to Subscription Metrics > Revenue Metrics > View.
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New Unit Economics Dashboard
The Unit Economics dashboard provides insights into key metrics such as Customer Acquisition Cost (CAC), CAC payback period, and magic number.
It includes a KPI scorecard, trend and bar charts, and an option to select periods.
To access the Unit Economics dashboard, go to Subscription Metrics > Unit Economics > View.
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New Retention Metrics Dashboard
The Retention Metrics dashboard tracks customer retention, renewal, and churn rates with KPIs, trend chart, tables, pie charts, and cohort analysis.
You can use this dashboard to monitor recurring revenue changes, cohort behaviors, and early churn signals. To access the Retention Metrics dashboard, go to Subscription Metrics > Retention Metrics > View.
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Cohort Analysis in Retention Metrics Dashboard
The Cohort Analysis portlet lets you view cohort performance over time. You can select the cohort type, set start and end periods, and view dynamic heatmaps with color-coded indicators and detailed drill-down reports.
To access the Cohort Analysis portlet, go to Subscription Metrics > Retention Metrics > View.
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New ARR and MRR Switch
You can use the Metric switch at the top of each dashboard to switch between MRR and ARR views. All data updates in MRR or ARR instantly without requiring you to reload the page.
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New TTM and YTM Comparison Periods
The Period and Comparison Period fields now include Trailing 12 Months (TTM) and Year to Month (YTM) options.
You can also select their comparison periods for more flexible analysis.
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New Setup Preferences
You can set your default metric (MRR or ARR) and default period (Fiscal Year, YTM, or TTM) in the Preferences tab.
The dashboard opens with your selected defaults, but you can change the view at any time.
To update your preferences, go to Subscription Metrics > Setup > View.
For more information, see Subscription Metrics.