Fulfillable Items with SuiteBilling

Fulfillable Items with SuiteBilling SuiteApp addresses the gap of NetSuite SuiteBilling in terms of support for fulfillable items in subscriptions. This SuiteApp helps you consolidate the billing and fulfillment processes for subscriptions that have accompanying fulfillable items, such as for companies providing modems with internet service.

You can do the following with the Fulfillable Items with SuiteBilling SuiteApp:

• Link fulfillable items to its associated service or subscription.

• Use a sales order with a service or subscription item linked to a fulfillable item entered by default.

• Enter additional item information such as brand name, color, or serial number for fulfillable items so they are properly identified and tracked in transaction records and in the associated subscription.

• Split subscription line items into multiple lines in a sales order to handle partial fulfillment, activation, and returns.

• Send a reminder email for subscriptions that are pending activation. You can send the email reminder in bulk or upon fulfillment of subscription items.

• Set up a reminder in the dashboard for subscriptions that are pending activation.

• Include additional item information such as brand name, color, or serial number for fulfillable items in the printed invoice.

• Merge same items with the same rates and subscription in the printed invoice.

• Accordingly update the associated subscription when there are returns of fulfillable items.

• Replace additional item information for replacement items with new additional item information.

Fulfillable Items with SuiteBilling SuiteApp is available in all languages that NetSuite supports. For more information, see Choosing a Language for Your NetSuite User Interface.

Availability

Fulfillable Items with SuiteBilling is a public and managed SuiteApp. As a managed SuiteApp, it is automatically updated when enhancements or new features are added. For instructions on installing this SuiteApp, see Installing Fulfillable Items with SuiteBilling.

Read the following topics to know more about this SuiteApp.

• Required Features for Fulfillable Items with SuiteBilling

• Installing Fulfillable Items with SuiteBilling

• Roles and Permissions for Fulfillable Items with SuiteBilling

• Supported Item Types for Fulfillable Items with SuiteBilling

• Process Flow of Fulfillable Items with SuiteBilling

• (Optional) Linking a Fulfillable Item to a Subscription Item

• Additional Item Information for Fulfillable Items

  • Creating Additional Item Information Fields in Sale and Subscription Records

  • Setting Item Field Mappings

• Linking a Fulfillable Item to a Subscription

• Best Practices When Creating a Sales Order for use with Fulfillable Items with SuiteBilling

• Entering Additional Item Information in an Item Fulfillment Record

• Additional Item Information in the Subscription

• Setting Dashboard Reminders for Subscriptions Pending Activation

• Setting up a Subscription Activation Email Reminder

• Merging Same Items in the Printed Invoice

  • Customizing the Standard Invoice Form and Template to Merge Same Items

  • Setting the Preference to Merge Same Items in the Printed Invoice

• Returning and Replacing Fulfillable Items

• Fulfillable Items with SuiteBilling Support for CSV Import

• Viewing the Subscription Line Splitting Event Record

• Limitations of Fulfillable Items with SuiteBilling

Related Topics

• SuiteBilling Overview
• Advanced Billing Overview

General Notices