Shipping Packed Orders

After you pack orders through Ship Central, WMS, or the NetSuite UI, you can process them for shipping. On the app, you cannot combine orders packed through Ship Central with those packed through the other options. Regardless of how orders are packed, verify that they have valid shipping methods. You must select a shipping method associated with an active shipping item that you create for Ship Central. Otherwise, these orders do not appear on the app for shipment processing.

Depending on the shipping services from your carrier, you can include multiple packages in a shipment. You can also send them to local or international addresses.

For more information, see NetSuite Ship Central or Ship Central Shipping.

Depending on systems rules that you activate for shipping, you can add or update shipping services, rates, and the brand name. Shipping preferences also add capabilities that enable you to print return labels for local shipments, documents for international shipments, and a company logo. Note that the following options that you enable might not be provided by all carriers: insurance, package codes, home delivery, and Saturday delivery.

The shipping flow may vary if you enable Mobile Printing to print shipping and return labels on the app manually or automatically. If you activate the Adding shipping option rule, you can access shipping directly from the carton packing flow.

Before you can print a shipping label, the address goes through automatic validation. With full address validation enabled, the app suggests an address that closely matches the one on the order transaction. You can choose to ship to this address. For more information about shipping addresses, see Shipping Address Validation.

To ship packed orders:

Access the shipping by doing one of the following:
- From the Ship Central app, tap the menu icon, and then tap Shipping. Then, on the Select Order page, tap one of the following order types: Sales Order or Transfer Order.
- If you are continuing from the Packing process, proceed to step 5.
On the Shipments page, you can change the default filter that displays shipments of orders packed through the Packing flow. to process orders packed through the NetSuite UI or WMS, tap the table icon. From the popup window, in the Packed Through field, select WMS & NetSuite UI.

Using this filter, you can switch between orders packed through the NetSuite UI and WMS or packed through the Ship Central app.
To select an order or shipment, do one of the following:
- In the Scan/Enter Shipment field, scan or enter the shipment number, order number, carton, pallet, or UCC. If you enter the data, tap Enter Shipment to proceed.
  
  Tip:
  Shipment IDs are generated during order packing on the app. If you want to define a custom format for this ID, see Defining Autogenerated ID Formats. For more information, see Packing Items into Cartons.
- From the list, tap the box next to the order or shipment.
After you select an order or shipment, the list displays other ones that have the same shipping address and ship method.
If you want to include other orders or shipments in a single shipment, tap their boxes. Then, to submit all your selections, tap Enter Shipment.
On the Ship Packages page, you can review the shipping details, including the estimated shipping cost.

If the app does not display a cost estimate, check the order transactions for missing or incorrect shipping address details and method. Verify that you can use the shipping method for the shipment and its packages. For information about shipping costs, see Calculated Shipping Costs Within Ship Central.

Alternatively, if you want to continue processing the shipment at a later time, do one of the following:
- If you are redirected from the Packing process and want to postpone shipping, you can tap Ship Later.
  
  The fulfillment record remains in Packed status. When you access the same orders again, you can add more that you want to include in the same shipment. However, if the Ship Status on the Shipments page is Started, you cannot add more shipments.
- On the Ship Packages page, if you want to temporarily leave the session before you complete your shipment processing, tap Save & Close.
To access the shipment again by you or another operator, repeat from step 1.
(Optional) To update specific shipping details, you can tap any of the following options:
- Edit Address – Tap this button to change any of these details for this shipment: phone number, shipment references, or contact person. If you set the Saturday Delivery preference, you can update the setting for the shipment. After you update the details on the Shipping Address popup window, tap Submit.
- Shop for Rates – Tap this button to look for rates that may be available from other carriers or for different shipping methods. From the Rates list, you can tap the row that shows the rate you want to select. Then, to confirm the new rate, including any updates to the shipping details, tap Rerate.
  
  Note that updates to the rate and other shipping details apply to the entire shipment.
  
  When you rerate a shipment that already has a shipping label, you also void this label. You can proceed to step 7 to generate and print a new label.
- Size link – In the Packages per Shipment table, you can tap the size for each package to enter or update it. Otherwise, if you want to select a package code, see step 7.
You cannot change these details after you generate a shipping label. If you rerate or void a shipping label, you can update them before you generate a new label.
(Optional) Depending on the system rules you use, you can choose or set the following:
- Delivery Confirmation Type – Select a delivery confirmation for this shipment.
- Change Package Code – For single package shipments and multi-package shipments with one package, you can tap this button to view available package codes from your carrier.
  
  If you do not choose a package code or choose the default Package option, you can specify the size of the package instead. See step 6.
- Add Insurance – Tap this button to open the popup window on which you can enter the declared value of a package. Select the package to which you want to apply the insurance, and then tap Add Insurance. Repeat these steps to add insurance to another package.
  
  If you want to remove insurance, you can tap the same button to display the popup window. Enter 0 for the declared value, select the package, and then tap Remove Insurance. If you want to remove insurance for the entire shipment or order, leave the declared value blank, and then tap Remove Insurance.
- Print Lists – If you are redirected from the Packing flow and you have not printed packing lists, you can tap this option.
Depending on your Mobile Printing and other settings, do the following:
1. If you print shipping labels automatically or have previously printed a label, tap Ship to submit the shipment. Otherwise, to manually print a shipping label, tap Print Label or Ship.
2. Optionally, if you can provide brand names, in the Brand Name field, enter the brand name that you want to appear on the shipping label. Then, tap Confirm & Print.
3. If you validate addresses fully, you can view the Confirm Shipping Address popup window. From the address list, you can select the one on the order transaction or the matching validated address. Then, tap Print & Ship or Confirm & Print.
4. On the Print popup window, you can enter your printing preferences.
  
  For detailed printing instructions, see Label Printing and Reprinting.
If you tap Ship and complete the shipment processing, you can skip step 9.
After you generate and print the shipping label, you can do the following if you have not submitted the shipment or orders:
- View the shipping label ID and estimated shipping cost that includes additional adjustments based on shipping details.
- If you want to void the shipping label, tap Void Label.
  
  Tip:
  You can also access the Void Label option from the Ship Central menu, which you can open by tapping the menu icon. See Voiding Shipping and Return Labels.
  
  When you void a label, you disassociate all pack cartons and tracking numbers included in the shipment. It may include items or lines from different orders. The shipping label ID is deleted. The fulfillment record is also updated accordingly.
  
  After you void a label, repeat from step 7 to generate and print a new one.
- To submit the shipment, tap Ship.
On the Shipping Summary page, you can view the actual shipping cost, label IDs, and tracking numbers.

If third-party billing applies to this shipment, the Actual Shipping Cost field displays a zero value.
Tap the button for the next task you want to perform:

Tip:
Before you process another shipment, make sure that you complete the other tasks first. Completed shipments cannot be accessed through the app anymore, except for the printed labels and documents.
1. To print, do either of the following:
  - For local shipments, to print a return label, tap Print Return.
    
    After you print the label, the Return Label Id field appears with the ID of the generated return label.
  - For international shipments, to print a Certificate of Origin along with a commercial invoice, tap Print Certificate.
2. To void labels, do one of the following:
  - To void a return label, tap Void Return.
  - To void both a shipping and return label, tap Void Shipment.
    
    You cannot print a return label without a shipping label.
  For more information about voiding labels, see Voiding Shipping and Return Labels.
3. To process another shipment, tap Next Shipment.

To view the fulfillment details, both packing and shipping, see Viewing Packing and Shipment Details.

To print shipping manifests, see Generate and Print Shipping Manifests.

To ship packed orders:

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