SuitePeople SuiteApps

This release note was updated October 21, 2024.

Following are the 2024.2 SuitePeople enhancements to SuiteApps:

Search and Navigation Changes for Benefits Tracking

Benefits Tracking version 1.0.5 includes changes to the audiences for saved searches used to view Benefits Tracking reports as well as the location where they can be found.

The update will include the following changes:

  • Navigation Change and Removal of Benefits Center Link– You can access benefits tracking features by going to Reports > Saved Searches.

    Before the update, Benefits Tracking links are available by going to Reports > Benefits. After the update, the Benefits center link will also be removed from the Reports tab.

  • Audience Change for Saved Searches – The following saved searches will be shared only to users with the Administrator and Human Resource Generalist roles:

    • Benefit Tracking – Employee Benefit Costs

    • Benefit Tracking – Employee Benefit Coverages

    • Benefit Tracking – Employees without Benefits

    Before the update, the searches are available to all users.

  • Custom Roles to Require Access to Saved Searches – If you created a custom role for use with the Benefits Tracking SuiteApp, you must create a copy of the saved searches, then add your custom roles in the search audiences. For more information about providing reports access to custom roles, see Adding Custom Roles as Audiences in Benefits Tracking Searches.

SuitePeople Workforce Management Enhancements

As of 2024.2, the following enhancements are available with the SuitePeople Workforce Management (WFM) SuiteApp:

Pre-configured Wage Agreements for Industry Awards in Australia

SuitePeople Workforce Management customers whose current implementation are allowed access to pre-configured wage agreements can now activate and use the agreements. These agreements are used to calculate wages aligned with industry awards in Australia.

Pre-configured wage agreements are available for the following industry awards:

  • Restaurant Industry Award [MA000119]

  • Fast Food Industry Award [MA000003]

  • Hospitality Industry (General) Award [MA000009]

Each pre-configured wage agreement is set up to apply the specifications and coverage of each industry award. You must opt to use each award so you can assign their associated wage costs and entitlements to your employees.

Pre-configured agreements include the following components:

  • Conditions and rules designed to calculate pay rates and entitlements

  • Employee classifications with assigned pay rates

  • Allowances and penalties for entitled employees

In pre-configured agreements, you can view all components set up by default for each of the agreement. You may also associate jobs with classifications to escalate the pay of employees working higher duties during their shift.

You cannot, however, make any changes to default conditions, rules, or rates. If you need to make changes to these components, create a separate agreement that you can configure and manage according to your business needs.

If you have employees whose work are covered by the mentioned industry awards in Australia, verify if the pre-configured agreements meet your needs.

To review the pre-configured wage agreements, go to Setup > Wage. On the upper right corner, check the Include inactive agreements box. For more information about assigning agreements to employees, see Pre-configured Wage Agreements. To create a new agreement, see Creating a Wage Agreement.

Manage Meal and Rest Break Premiums in Workforce Management

SuitePeople Workforce Management provides new region-based override options that help you manage premium pay for various noncompliant meal or rest breaks. These breaks may include missed, untimely, shortened, or interrupted breaks.

This update will result in the following changes for region-based wage overrides:

  • Option to Set Break Requirements on Wage Conditions – On the Create New Conditions page, you can use the new Break Requirements fields to create a rule that applies when an employee has not received a full defined break time based on your configurations.

    For the condition to work, you must use an existing region-based wages override setup or create a new wages override.

  • Option to Apply Premium Payment for Noncompliant Meal or Rest Breaks – If you set the Break Requirements fields for a condition, you can configure the rate that the employee receives when their time records meet certain conditions based on your configurations, such as for missed, shortened, interrupted, or untimely meal or rest breaks.

Oracle NetSuite provides wage rules as a convenience for customers. Nothing in the above is legal advice. Oracle NetSuite does not warrant the reliability, accuracy, legal compliance, completeness, correctness, or usefulness of its rules or configurations.

You must verify if the wage rules and other preconfigured rules provide the correct pay to your employees in compliance with any applicable local or federal labor laws. Please consult with your own attorney or expert on the appropriate rules to use in your business/industry in all jurisdictions in which you operate.

Required Actions

To manage noncompliant meal and rest breaks in WFM, first set up your region-based wage override.

After you have set up your region-based override, you can configure all applicable wage conditions, multipliers, and options for noncompliant meal or rest breaks for applicable WFM locations.

For more information, see the help topics:

SuitePeople Workforce Management Now Available in Marketplace

SuitePeople Workforce Management (WFM) SuiteApp is now available for installation from the SuiteApp Marketplace. This SuiteApp enables you to streamline shift scheduling, capture time and attendance across your workforce, and calculate wages.

Users of the following Adi Insights SuiteApps should install the SuitePeople WFM from the Marketplace to continue using WFM features embedded in NetSuite:

  • Adi Insights (Bundle ID: 317115)

  • Adi Insights – Embedded (Bundle ID: 401708)

In the future, updated releases will only be available with the SuitePeople WFM SuiteApp from the Marketplace.

Installing the SuitePeople WFM SuiteApp from the Marketplace and uninstalling the Adi Insights SuiteApps will not affect data linked to your account.

Recommended Actions

With the availability of SuitePeople WFM in the Marketplace, users should complete the actions:

  • WFM users with the Administrator role should switch to using WFM from the Marketplace, which include granting access to the SuitePeople WFM Integration role to their and other employees’ accounts.

  • All WFM customers with the upgraded version should set up their WFM portlet again to work with the new SuiteApp version.

For more information about switching to use WFM from the Marketplace and setting up the WFM portlet, see Installing the SuitePeople Workforce Management SuiteApp.

Manual Updates Required for SuitePeople Workforce Management Time Clock and Mobile Apps

Important:

This change is targeted to be available in June 2024.

SuitePeople Workforce Management version 2.5.0 and SuitePeople Time Clock version 2.5.0, the mobile apps used with the SuitePeople Workforce Management (WFM) SuiteApp, deliver security updates to improve protection for app users.

If you use one or both apps to record any time punches, some of your data may have been captured when your iOS or Android device was offline. To make sure that all data are captured or recorded, you must perform the required actions to completely sync employee time with WFM servers.

If you are using one or both the WFM and Time Clock mobile apps, complete the following steps:

  1. Before the upgrade release, turn off automatic updates on your mobile devices.

  2. After the upgrade release, complete the following steps.

    1. Connect your mobile device to a cellular or Wi-Fi connection.

    2. Open the SuitePeople Workforce Management or SuitePeople Time Clock mobile app

      The app will automatically sync with WFM servers and ensure that all employee time are saved. Any employee time punches recorded when devices were offline will be synced.

    3. Download the latest version of the app from the Apple App Store or Google Play Store.

    4. Turn on automatic updates.

    5. Repeat steps A to D for the other app.

For more information about the upgrade date and required actions, see the following topics in the NetSuite Help Center, or in SuiteAnswers:

Rebrand of the AdiClock Windows app to SuitePeople Time Clock

Important:

This change is targeted to be available in June 2024.

SuitePeople Time Clock version 2.0.0.0 upgrades the AdiClock Windows app, which is used in conjunction with the SuitePeople Workforce Management (WFM) SuiteApp.

SuitePeople Time Clock version 2.0.0.0 includes the following enhancements:

  • On the start menu and desktop shortcut, the icon changes from the green AdiClock icon to the blue SuitePeople Time Clock icon.

  • The installer information reflects the new name.

  • The installation folders are named SuitePeople Time Clock.

  • The app UI colors, including the headers and footers, change from a green and white theme to a blue and white theme.

A comparison of the components in the current version of AdiClock and the upgraded SuitePeople Time Clock version 2.0.0.0 is shown in the following image:

Components in current and upgraded versions of Time Clock

To update the Windows app, choose from the following options:

  • When you receive a notification that a new version of SuitePeople Time Clock is available, click Install update.

  • If you have a manager or administrator role but do not see the update or notification, manually check for updates in SuitePeople Time Clock.

For more information, see SuitePeople Time Clock for Windows.

Track Added Time Fields in Workforce Management Mobile Apps

SuitePeople Workforce Management mobile apps version 2.4.10b590, available on iOS and Android platforms, lets you configure added time fields so that you can track additional time segments in timebill records. When setting added time fields, you can select the fields that will be visible to employees when they punch in and set the order that they appear.

Configuring added time fields can help employers with labor costing and customer billing.

You can configure time fields for WFM mobile apps on the SuitePeople WFM SuiteApp and Web versions. To configure the fields, go to Workforce Management > Setup > NetSuite Integration > Settings > Time Fields.

For more information, see Linking Workforce Management Fields with NetSuite.

Configure Short Breaks in Workforce Management Mobile Apps

SuitePeople Workforce Management mobile apps version 2.4.9b589, available on iOS and Android platforms, includes short break prevention, which you can use to set the minimum allowed time for employee paid and unpaid breaks. When turned on, employees can only punch back in after the short break time has elapsed.

This feature lets employers comply with regulations governing the length of short breaks. If not monitored, short breaks that do not meet the allowed minimum length can incur monetary penalties for employers.

To configure short break settings, go to Workforce Management > Setup > Account Settings > Time & Attendance.

For more information, see Short Break Prevention.

New SuiteAnswers Category in Payroll Links Portlet

With Payroll Dashboard SuiteApp version 2.01.0, the Payroll Links portlet now includes the SuiteAnswers category. You can access specific SuiteAnswers articles using the following links in this new category:

  • Monthly Compliance Updates – This link opens to a SuiteAnswers article that contains the latest tax and compliance updates for the current month

  • Contact U.S. Payroll Support – This link opens to a SuiteAnswers article that describes the steps on how to contact SuitePeople Payroll Support.

For more information, see Payroll Dashboard Overview

General Notices