1. Country-Specific Features
  2. Australia Help Topics
  3. Shipping Integration with Australia Post
  4. Getting Started with Australia Post Integration
  5. Setting Up the Transactions and Web Store for Shipping
  6. Displaying the Australia Post Tracking Numbers

Displaying the Australia Post Tracking Numbers

If you use the Shipping Label Integration feature, you should see the generated tracking number on the transaction records. When an order is fulfilled, the tracking number is displayed, by default, on the item fulfillment and sales order record.

If you use the Pick, Pack, and Ship feature, you can select the stage at which the tracking number is generated, as well as the shipping label creation and account charging. For more information, see Shipping Integration with Pick, Pack, and Ship.

For other transactions, the tracking number is displayed by default on the Standard Product Invoice. For other invoice types, cash sales, and estimates, you need to create a custom form that displays the tracking number. If you already have a custom form for any of the transaction types mentioned, you only need to edit the shipping preferences. For instructions on customizing forms, see Creating Custom Entry and Transaction Forms.

To display tracking numbers on custom transaction forms:

  1. Go to Customization > Forms > Transaction Forms.

  2. Click Customize alongside the custom transaction form to be updated.

    If you are creating a custom transaction form, click the Customize link for the standard form.

  3. On the Custom Transaction Form page, click the Screen Fields tab and then click the Shipping subtab.

  4. Check the box under the Show column for the Tracking # label.

    Screenshot of Tracking # on Screen Fields subtab

  5. Click Save.

After an order is fulfilled, you should see the tracking number on the Shipping subtab of the custom transaction form.

Note:

If you use the Send Order Fulfilled Confirmation Emails preference, you can include the tracking number in the email. For instructions, see Sending Order Fulfillment Email.

Related topics

General Notices