Registering an Australia Post Account

This section includes the instructions for registering your Australia Post account.

Important:

You can register only one active Australia Post account per location. If your NetSuite account has the Locations feature enabled, each location in Australia can be assigned to one unique Australia Post account.

After registering your Australia Post account, you can set up additional shipping preferences, create package types, and the shipping items. For more information, see the following topics:

To register your Australia Post account in NetSuite:

  1. Go to Setup > Accounting > Setup Tasks > Shipping.

  2. On the Set Up Shipping page, click the Partner Registration subtab and then click Add Shipping Partner Registration.

  3. On the Select Shipping Partner page, click the link for Australia Post in the Shipping Partner column.

  4. On the Shipping Partner Registration page, under the Service Group section, select the service group for your account.

  5. On the Registration Details section, enter the values in the following fields:

    1. In the Name field, enter a name for the registration record. You can enter the name in your Australia Post account.

      Note:

      The registration name must be unique. You must not assign this name to another shipping registration.

    2. In the Location field, select the location to be associated with the Australia Post account if you use the Locations feature.

    3. In the Company Name field, enter the name of your company.

    4. The following phone and address fields are automatically populated based on the selected location. However, you can still change the information. If you do not use the Locations feature, enter the values in the following fields:

      Field

      Description

      Phone Number

      Enter the contact number for the shipping location.

      Email

      Enter the email address for the shipping location.

      Address Line 1

      Enter up to 40 characters for physical address of the shipping location.

      Address Line 2

      Enter up to 60 characters for additional physical address details of the shipping location.

      Suburb

      Enter the city, suburb, or town that corresponds to the postcode of the address.

      State Code

      Enter the state or territory code for the address.

      Postcode

      Enter the postcode for the address.

      Country

      Enter the country for the address.

      Important:

      The address must be the same as the one in your Australia Post account. This address is used as the default shipping address to calculate the shipping rates on your transactions.

  6. On the General Preferences section, enter the values in the following fields.

    Note:

    The preferences you define are applied to all Australia Post shipping items. You can also set preferences specific to a shipping item by updating the item record. For more information, see Creating Australia Post Shipping Items.

    Field

    Description

    Markup or Discount Rate

    Enter the discount rate, in decimal form, to offer a markup or discounted shipping rate. The value you enter must be greater than 0 and not equal to 1.00.

    For example, if you want to add a 20% markup, enter 1.20 in the Markup or Discount Rate field. If you want to offer a 25% discount, enter 0.75 in this field.

    Multiply this rate by the real-time rate to compute for the total discount rate.

    Customer Reference 1

    Select the information you want to include in packages shipped using Australia Post from the following options: Customer Email, Customer Name, Customer Phone #, Item Name, Order Number, or Purchase Order Number.

    Customer Reference 2

    Select additional information you want to include in packages shipped using Australia Post from the following options: Customer Email, Customer Name, Customer Phone #, Item Name, Order Number, or Purchase Order Number.

     

     

  7. On the Label Layout Preferences section, enter the values for Parcel services, Express services, or both:

    Field

    Description

    Parcel Services Label Layout

    Select a page size and number of shipping labels per page from the following options: A4-4pp, A4-1pp, or A6-1pp.

    Print Australia Post Brand

    For Parcel services, check the Print Australia Post Brand box to include the Australia Post brand when printing labels.

    If you are using stationery purchased from Australia Post, you do not need to add the Australia Post brand anymore.

    Parcel Services Left Offset

    Enter the value, in millimeters, to adjust the horizontal margins of the label.

    Enter a positive number to move the margins to the right. Enter a negative number to move the margins to the left.

    Parcel Services Top Offset

    Enter the value, in millimeters, to adjust the vertical margins of the label.

    Enter a positive number to move the margins down. Enter a negative number to move the margins up.

    Express Services Label Layout

    Select a page size and number of shipping labels per page from the following options: A4-1pp, A4-3pp, A4-4pp, or A6-1pp.

    Print Australia Post Brand

    For Express services, check the Print Australia Post Brand box to include the Australia Post brand when printing labels. Take note of the following guidelines for branding with Express services:

    • If you are using stationery purchased from Australia Post, you do not need to add the Australia Post brand anymore.

    • This branding option is not available for the A6–1pp layout. The A6–1pp layout must use the pre-printed stationery, to ensure that the Express Post labelling is in color.

    Express Services Left Offset

    Enter the value, in millimeters, to adjust the horizontal margins of the label.

    Enter a positive number to move the margins to the right. Enter a negative number to move the margins to the left.

    Express Services Top Offset

    Enter the value, in millimeters, to adjust the vertical margins of the label.

    Enter a positive number to move the margins down. Enter a negative number to move the margins up.

  8. On the Credential Fields section, enter the values for the following fields:

    1. In the Account field, enter your valid 10-digit Australia Post account number.

    2. In the API Key field, enter the API key given by Australia Post.

    3. In the Password field, enter the password or credentials given by Australia Post.

  9. Click Save.

The newly created Shipping Partner Registration record is displayed with a confirmation message. When you return to the Set Up Shipping page, you should see the registration listed on the Partner Registration subtab. If you need to update the record, click the link for the registration to open the record. You can also delete a registration if there are no dependent records associated with it.

Setting Up Shipping Preferences for Australia Post

Aside from registering the Australia Post account, you can also set shipping preferences on the Set Up Shipping page. To access the page, go to Setup > Accounting > Setup Tasks > Shipping. You can select any of the following settings that suit your business requirements:

For more information about shipping preferences, see Setting Up Shipping.

Creating Package Types for Australia Post

If you use the Shipping Label Integration feature, you can create package types and set one as your default. For more information, see Prerequisites. For limitations on packages, see Limitations for Australia Post Integration.

To create packages for Australia Post, go to Setup > Accounting > Setup Tasks > Shipping. On the Set Up Shipping page, click the Packages subtab. Enter the name, dimensions, and the maximum number of items that could ship the package. For more information about creating package types, see Packages Subtab.

The default package type is automatically assigned to new item fulfillment records, unless you have set a default package on the item record. For specific item types, you can assign a default package on the item record. For more information about default packages on the item record, see Sales and Shipping Information for Items.

Note:

If no default package has been set up, the following dimensions of an Australia Post medium box are used: 31 cm (width) by 22.5 cm (depth/length) by 10.2 cm (height).

Related topics

Shipping Integration with Australia Post
Getting Started with Australia Post Integration
Setup Requirements for Australia Post Integration
Registering an Australia Post Account
Creating Australia Post Shipping Items
Setting Up the Transactions and Web Store for Shipping
Calculating Australia Post Rates
Fulfilling Orders with Australia Post Shipments
Lodging Orders with Australia Post
Tracking Australia Post Shipments
Deleting Fulfillments with Voided Australia Post Shipments
Common Australia Post Integration Errors

General Notices