Deleting Fulfillments with Voided Australia Post Shipments

You can void a shipment if the package has not been received by Australia Post. To initiate the process, you must contact Australia Post to confirm if the shipment can still be voided. In your NetSuite account, you must only delete an item fulfillment record after voiding the corresponding shipment with Australia Post.

When you delete an item fulfillment, the tracking number is removed from all transactions where the order is included. Any associated sales order returns to the Pending Fulfillment status.

To delete an order fulfillment:

1. Contact Australia Post to request to void the shipment.

   After confirming that the shipment has been voided, follow the steps below to delete the item fulfilment record in your NetSuite account.

2. Go to Shipping > Shipping > Fulfill Orders.

3. Click the Edit link for the fulfillment record to be deleted.

4. On the Fulfillment page, select Delete from the Actions submenu.

For more information on voiding your Australia Post shipment, please visit the Australia Post web site at http://auspost.com.au or call Australia Post support. Other void considerations may apply based on the service used to ship the package.

Related topics

• Shipping Integration with Australia Post
• Getting Started with Australia Post Integration
• Setup Requirements for Australia Post Integration
• Registering an Australia Post Account
• Creating Australia Post Shipping Items
• Setting Up the Transactions and Web Store for Shipping
• Calculating Australia Post Rates
• Fulfilling Orders with Australia Post Shipments
• Lodging Orders with Australia Post
• Tracking Australia Post Shipments
• Common Australia Post Integration Errors

General Notices