Calculating Australia Post Rates

The shipping rate depends on the Australia Post service linked to the shipping item. The tax amount from the schedule you chose for the shipping item is added to the shipping estimate to get the shipping cost.

Important:

Only shipping rates for addresses within Australia are calculated. Shipping rates for international addresses are not supported. For more information, see Limitations for Australia Post Integration.

The following factors affect the calculation of the shipping rate estimate:

Package type (for example, parcel or letter)
Weight of the package
Item record preferences: Item Weight, Package, Ships Individually
Speed of delivery or delivery time (for example, express or same day delivery)
Delivery location
Delivery type
Additional features such as Signature on Delivery
Optional services such as Extra Cover
Manual Handling Surcharge

Shipments with the following dimensions are subject to Manual Handling Surcharge:
- Longest side (any of width, height, or length) is >100 cm and <= 113 cm
- Entered weight is > 22 kg and <= 32 kg

Note:

Specific Australia Post services might not be available depending on your account, the shipping address, or item weight.

Other factors may affect the shipping estimate. For more information on shipping rates, please visit the Australia Post web site at http://auspost.com.au/. To view the limitations of the shipping integration, see Limitations for Australia Post Integration.

The following topics describe how the shipping rate is affected based on specific changes you make on a transaction.

Shipping Rates on Transactions

For transactions like Sales Orders, Estimates, Invoices, and Cash Sales, select the shipping item in the Shipping Method field. The shipping method you choose and the item quantity are factored into the shipping rate calculation.

For sales orders, the shipping address is also included in the shipping rate calculation. Every time you change the shipping method, delivery address, or item quantity, recalculate the shipping cost to show the updated rate.

If you use the Multiple Shipping Route feature, you can enter a delivery address for each line item on the Items subtab. On the Shipping subtab, click Calculate Shipping in the Shipment section. This list in this section is populated based on the shipping details for each line item on the Items subtab. The shipping rate, per line item, is calculated based on the address, shipping method, and quantity. For more information and feature requirements, see Multiple Shipping Routes.

Shipping Rates on Item Fulfillments

For item fulfillments, the shipping rate mainly depends on the shipping method and address you picked in the sales order. When you enter packages in a fulfillment record, the shipping rate may change depending on the number and size of packages. Whenever you change package details, shipping method, or delivery address, recalculate the shipping cost.

Note:

To recalculate the shipping cost, click the Shipping subtab of a transaction record and then click the Calculate icon beside the Shipping Cost field.

For instructions on fulfilling orders with Australia Post integration, see Fulfilling Orders with Australia Post Shipments.

Shipping Rates on the Web Store

On your web store, the shipping rate can change depending on the Australia Post shipping item, delivery method, and delivery address the customer provides. For new orders, the default shipping address from the customer’s record is shown. The shipping cost shows up in the Order Summary section of the Shipping page. The shipping cost updates automatically whenever you change the items, delivery method, or address.

For more information about shipping on your web store, see Shipping Page or Customizing the Shopping Cart in Site Builder.

Shipping Rates on Transactions

Shipping Rates on Item Fulfillments

Shipping Rates on the Web Store

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