Shipping Integration with Australia Post

Important:

This is a NetSuite integration with third-party applications.

The Australia Post shipping integration lets you register and set up your Australia Post account in NetSuite.

You can use this integration to handle Australia Post services for shipping parcels within Australia.

In NetSuite, you can calculate shipping rates, fulfill and lodge orders, track packages, and print shipping labels and manifests with Australia Post services.

Note:

The shipping services you get depend on your account or contract with Australia Post.

Availability

The Australia Post SuiteApp is available for all NetSuite OneWorld accounts. The SuiteApp works for the NetSuite Australia edition and NetSuite OneWorld with an Australian subsidiary.

Limitations for Australia Post Integration

Be aware of the following limitations for the Australia Post shipping integration:

• You can have only one active Australia Post account per location. If your NetSuite account uses the Locations feature, each location in Australia can have its own Australia Post account.

• International shipments are not supported. For sales orders with an international address, you’ll need to create labels and lodge the shipment in your Australia Post eParcel account.

• Shipping rates are always shown in Australian Dollars, even if your account uses another currency. For example, if a sales order shows a shipping rate of 20 USD, it’s treated as 20 AUD.

• Return shipping is not supported.

• Australia Post uses centimetres (cm) for size and kilograms (kg) for weight, so any other units are automatically converted. The Multiple Units of Measure feature is not supported.

• For order fulfillments:

  • A maximum of 50 packages is recommended for each fulfillment record. For lodging, there is a maximum limit of 1000 packages per shipping manifest file.

  • To ensure the accuracy of shipping addresses, validation is made during order fulfillment. However, validation is limited to addresses in Australia. For more information, see Fulfilling Orders with Australia Post Shipments.

• Voiding of Australia Post shipment cannot be made directly using the Australia Post shipping integration. For more information, see Deleting Fulfillments with Voided Australia Post Shipments.

• Maximum parcel dimensions are as follows:

  • Maximum width, height, and length must not exceed 113 cm

  • Maximum weight must not exceed 32 kg

Related topics

• Getting Started with Australia Post Integration
• Setup Requirements for Australia Post Integration
• Registering an Australia Post Account
• Creating Australia Post Shipping Items
• Setting Up the Transactions and Web Store for Shipping
• Calculating Australia Post Rates
• Fulfilling Orders with Australia Post Shipments
• Lodging Orders with Australia Post
• Tracking Australia Post Shipments
• Deleting Fulfillments with Voided Australia Post Shipments
• Common Australia Post Integration Errors

General Notices