Adding an Assignee to a Chargeback

You can assign a user who is responsible for managing the chargeback.

To add an assignee to a chargeback:

  1. Go to Transactions > Sales > Chargebacks > Lists.

  2. From the Chargeback list, click the Edit link next to the chargeback that you want to write off.

  3. In the Assignee field, select a user that will be responsible for the chargeback.

  4. Click Save.

To assign yourself to a chargeback click the Sign Me Up button.

Related Topics:

General Notices