Checking if the Store Pickup Email Notification Was Sent

NetSuite can send an email notification to the customer when all items in a fulfillment request have been picked and the order is ready to be picked up. You can check if the pickup email notification was successfully sent to the customer.

Note:

The pickup email message is only sent when the fulfillment request status is Picked.

Note:

The order ready for pickup email notification is sent only if the setting is turned on. See Store Pickup Email Notifications for more information.

To check pickup email messages sent:

1. Go to Lists > Relationships > Customers and open the customer record you want to work with.

2. Click the Communications subtab.

3. Click Messages to view all email messages sent to the customer from your NetSuite account.

4. To view the content of an email message, click View or the message number.

General Notices