Fulfilling Orders
Orders are fulfilled by shipping the items to the recipient. Fulfilling an order includes pulling the items from inventory, packaging them and sending them to your customer. You can fulfill orders in several ways:
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Fulfill a single order - You can fulfill orders on an individual basis. See Fulfilling Orders Individually.
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Bulk fulfill orders - You can fulfill many orders at the same time. See Bulk Fulfilling Orders.
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Bulk fulfill orders with a CSV import - You can import a CSV file that contains a list of fulfilled orders. See Bulk Fulfilling Orders Using a CSV Import.
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Fulfill orders with Pick, Pack, and Ship enabled - If you use the Pick, Pack, and Ship feature, you can use separate processes to fulfill orders. On the order or fulfillment record, you can track the status at each stage of the fulfillment process. See Fulfilling Orders Using Pick, Pack, and Ship.
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Fulfill shipping orders from a fulfillment request - If you use the Fulfillment Request feature, you can acknowledge the fulfillment request and then fulfill it by picking, packing, and shipping the requested items. See Fulfilling Orders from Fulfillment Requests.
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Fulfill store pickup orders - You fulfill store pickup orders by picking the items from store inventory and creating a store pickup fulfillment record. Store pickup orders can be fulfilled from a fulfillment request, or if the Fulfillment Request feature is not enabled, from a sales order. See Fulfilling Store Pickup Orders.
Fulfilling an item affects the general ledger by posting a debit to the Cost of Goods Sold (COGS) account and a credit to the Inventory Asset account. See Shipping for more information about the accounting impact of fulfilling orders.
Shipping items in NetSuite involves additional steps and requirements depending on whether you charge for shipping, which carriers you use, and whether you ship domestically or internationally. For example, if shipping internationally, a carrier may require export information such as an AES/FTR exemption (U.S.) or a B13A filing option (Canada). Your carrier should be able to provide you with more information. See Shipping to learn more about shipping in NetSuite.
For details about fulfilling an order without Advanced Shipping enabled, please read Billing or Invoicing a Sales Order.
Fulfillment preferences that you set may affect your workflows or add capabilities based on your business requirements. To set fulfillment preferences, see Fulfillment.