Setting Preferences for Gift Certificate Authentication Codes
NetSuite uses authentication codes for gift certificates to maintain security. You specify when the authentication codes become active by setting preferences.
To set preferences for gift certificate authentication codes:
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Go to Setup > Accounting > Preferences > Accounting Preferences.
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Click the Items/Transactions subtab.
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In the Other Item Preferences section, in the Gift Certificate Auth Code Generation field, select one of the following:
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System Generated – NetSuite generates an authentication code when a gift certificate is sold, requiring no manual tracking of codes. These codes can be long, but this is the preferred method unless you have pre-printed certificates or cards.
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Enter on Order – You can enter an authentication code manually on an order when a gift certificate is sold. This is useful if there are numbers printed on cards or certificates, or if you want to use your own numbering system. It can be difficult, however, to remember which number comes next.
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Add on Item – You can enter authentication codes on the gift certificate item record. This is useful if you track physical cards or certificates before they are sold. It is also useful if you use your own numbering system and have no concern about repeats or skipping. After the certificate is sold, you can then select the appropriate code.
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Click Save.