Viewing and Editing Gift Certificate Status
You can see the remaining balance of the gift certificates you sold, and confirm that they have been billed. To do so, view the list of gift certificates at Lists > Accounting > Items.
Gift certificates are treated as a liability until they have been redeemed or until they expire.
You can view the following information for each purchased gift certificate on the Gift Certificates list:
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Purchase date
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Recipient name
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Recipient email address
If no recipient name or email address is provided, the purchasers information is listed.
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Authentication code
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Purchase price (original value)
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Remaining value (current value)
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Expiration date
This is based on the Days Before Expiration field on the gift certificate's item record.
You can edit purchased gift certificates to change the recipient's name or email address or the expiration date, but you cannot change the value.
Click on a gift certificate to display the sales history, including all transactions associated to that gift certificate.
To view and edit gift certificate items:
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Go to Lists > Accounting > items.
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In the Type field, select Gift Certificate.