Shipping Items in Your OneWorld SuiteCommerce Website
NetSuite lets you create a shipping item record for each shipping method you want to offer on your Commerce website. When customers order from a website associated with a OneWorld account, the only shipping items available are associated with the subsidiary displayed on the website. When you create a shipping item in NetSuite, you'll need to pick a subsidiary for it on the Shipping Item record.
Shoppers on your website only see shipping methods based on the following criteria:
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The subsidiary they choose in a Site Builder website or the default subsidiary set for a SuiteCommerce Advanced (SCA) website.
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The shipping items are available to the customer and are the ones that are tied to the subsidiary set on their customer record.
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The customer and shipping item are both assigned to the same subsidiary.
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The shipping preferences you define on the Shopping subtab of the Website Setup page.
If a shopper hasn't registered or logged in, the Shipping Estimator shows the lowest shipping rate from your list of shipping items. For instructions about how to display the Shipping Estimator on your Commerce website, see Shipping Estimator.
By default, new customers who register on your web store are assigned a customer role that you specify in NetSuite. In a OneWorld account, the corresponding subsidiary must be defined on the default customer role. If you don't set a subsidiary on the default customer role, your customer might not see shipping options or other information. For more information, see Setting the Default Customer Role and OneWorld CRM.