Issue
The issue record is defined in the listSupport (support) XSD.
For details about using issue records in the user interface, see Issue Management.
Supported Operations
The following operations can be used with Issue records.
add | addList | attach / detach | delete | deleteList | get | getDeleted | getList | getSavedSearch | getSelectValue | search | update | updateList | upsert | upsertList
You can also use the asynchronous equivalents of SOAP web services list operations. For information about asynchronous operations, see SOAP Web Services Asynchronous Operations. For more information about request processing, see Synchronous Versus Asynchronous Request Processing.
Field Definitions
The SOAP Schema Browser includes definitions for all body fields, sublist fields, search filters, and search joins available to this record. For details, see the SOAP Schema Browser’s issue reference page.
For information on using the SOAP Schema Browser, see SOAP Schema Browser.
Usage Notes
Be aware that the behavior of the issue record varies depending on the value of the Use Multiple Versions and Builds preference, which you set at Setup > Issues > Issue Preferences. When you select the Use Multiple Versions and Builds box, the issue record uses three sublists: customFieldList, fixedInVersionList, and relatedIssuesList. When you do not set this preference, the record uses the following six body fields:
-
versionBroken
-
buildBroken
-
versionTarget
-
buildTarget
-
versionFixed
-
buildFixed
Note that these body fields are exposed in the 2014.1 and later WSDLs, but not in previous WSDLs.