1. Order Management
  2. Billing and Invoices
  3. SuiteBilling
  4. SuiteBilling Management
  5. Using Item Records and Change Orders
  6. Removing an Add-On Item

Removing an Add-On Item

After an add-on item is added to a subscription, you cannot delete it. Like other line items, the add-on item is part of the subscription. If you need to omit the add-on item from the subscription, change the add-on item's status to Not Included.

To remove an add-on item from a subscription:

  1. Go to Transactions > Subscriptions > Create Subscriptions > List.

  2. For the subscription you want to edit, click the subscription name or Edit.

    Tip:

    To find the subscription, you can:

    • Look in the Recent Records tab for recently completed subscriptions.

    • Enter the subscription name or subscription ID into the Global Search field.

  3. For the add-on item you want to remove, clear the box in the Include column.

  4. Click Save.

General Notices