Resolving the Login Access Has Been Disabled Error

Use the following procedures as needed to reactivate an inactive user or an inactive role.

Note:

Before you attempt to reactivate a user or a role, ensure that the OpenID Connect (OIDC) Single Sign-on is enabled.

Reactivate a User

See the following procedure for detailed information about how to reactivate a user.

To reactivate a user:

1. Open the appropriate record list page.

   • Lists > Employees > Employees

   • Lists > Relationships > Vendors

   • Lists > Relationships > Partners

   • Lists > Relationships > Customers

2. Click Edit beside the user record you want to reactivate.

3. Clear the Inactive box.

4. Click Save.

See Inactivating Users for information about how users are made inactive.

Reactivate a Role

See the following procedure for detailed information about how to reactivate a role.

To reactivate a role:

1. Go to Setup > Users/Roles > Manage Roles.

2. Check the Show Inactives box at the bottom of the list.

3. In the Inactive column, clear the box next to any role you want to reactivate.

4. Click Submit.

See Inactivating Roles for information about how roles are made inactive.

Related Topics

• Authentication
• OpenID Connect (OIDC) Single Sign-on
• Troubleshoot OIDC
• Register NetSuite with Your OpenID Connect Provider
• Enable the OpenID Connect (OIDC) Single Sign-on Feature in NetSuite
• Configure OpenID Connect (OIDC) in NetSuite
• Customize Roles for OpenID Connect
• OpenID Connect Permissions
• Assign the OpenID Connect Single Sign-on Role to Users
• User Access to NetSuite with OpenID Connect
• Remove OpenID Connect Access to NetSuite

General Notices