Business Process Automation

Agent Actions by Object

The links below take you to tables that list the agent actions for each agent type or business object. Many actions require additional parameters to direct their execution. An agent, for example, can Withdraw Tender and notify the service provider of the withdrawal, or assume the service provider has already been notified via telephone.

Utility actions are general purpose actions that are available to all (or most) business objects. They include support for notification and control flow. Some agent types only use utility agent actions.

Click the following links to display the agent actions for the selected business object (or agent type). 

Note: Customs Shipment and Customs Shipment Line have been renamed as Declaration and Declaration Line,respectively. However, this change will not impact the Agent Type drop-down list. "GTM Shipment", "GTM Shipment Document", and "GTM Shipment Line" will continue to be displayed as options in this list.

Event Reason

You can configure any agent action to support an event reason.

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