AI Agent: Rate Inquiry

This page is accessed via the  (AI Chat) icon in the Global Header. Select the RATE INQUIRY agent.

Note: This AI agent requires Oracle AI Agent Studio.

You can use the RATE INQUIRY AI agent to see rates and routing options. You must enter your own question or prompt as detailed below. 

Note: AI outputs may be inaccurate or incomplete (can include “hallucinations”), so you should validate results before relying on them. It is your responsibility to review AI-generated content before making decisions or taking action.

Instead of identifying all available options at the Ask Oracle Rate Inquiry screen to get the rates and routing options, you can request rate and route options by specifying the source, destination, item details, and preferences. Write your requests as if you were speaking to a human.

The RATE INQUIRY agent consolidates all viable rate and routing options into a single, clear response, presenting key details in an easy-to-compare format. This enables you to quickly evaluate choices, whether prioritizing cost, speed, or other criteria, without repetitive navigation or manual cross-checking.

Your Ask Oracle question must include following required information:

• ship unit count,
• item (GID, XID or name),
• source location (GID, XID or name), and
• destination location (GID, XID or name).

Optionally, you can include per ship unit weight and per ship unit volume for more accurate results. You can ask for all available options, the fastest transit, or the lowest cost shipping solutions.

In the same chat session, the agent remembers the last query. So, you can ask follow up questions such as "change origin to ABC" or "update ship unit count to 1000".

Using the RATE INQUIRY Agent

1. In the Global Header, select the  (AI Chat) icon.
2. Select an agent of RATE INQUIRY.
3. In the Ask Oracle text box, enter a question pertaining to rates. For example, "How do I ship 10,000 battery from Kennedy Airport to Maywood_CA, with a per ship unit weight of 1.5 lb?"
4. Select Send Message.