Report Types

Business customers can receive different types of Weekly Energy Update emails, each of which have slightly different messaging and data insights to motivate business customers in different ways. Report types include:

  • Standard Weekly Energy Update Emails
  • Cost Tracker Report Emails

Standard Weekly Energy Update Emails

Standard Weekly Energy Updates are the original and most common email reports sent to customers every week. These emails are made up of individual modules which inform business customers of their energy usage patterns, trends, and projected energy usage or costs. The following list includes the recommended modules, in the recommended order:

The following standard Weekly Energy Update report types are supported:

  • Single Fuel Electric: Weekly Energy Updates for customers who only have electricity. The energy units are displayed as kilowatt-hours (kWh).
  • Single Fuel Natural Gas: Weekly Energy Updates for customers who only have natural gas. The energy units are displayed as therms, CCF, or m3.
  • Dual Fuel - Electric and Natural Gas: Weekly Energy Updates for customers who have both electricity and natural gas. Electric use is displayed as kWh and gas use is displayed as therms, CCF, or m3.

The image below shows an example of what the email might look like for a business customer.


This image shows an example of the email.

Cost Tracker Report Emails

Business customers can be selected to receive Cost Tracker emails as a replacement for the standard Weekly Energy Updates email. Cost Tracker Weekly Energy Updates are made up of individual modules which focus on the business customer's cost status so far in the billing period. The following list includes the recommended modules, in the recommended order:

The image below shows an example of an electricity Cost Tracker Report email type.


This image shows an example of the email.