2 Design and Configuration
This guide provides a summary of the available configuration options for the Business Customer Engagement Digital Self Service - Energy Management cloud service. A configuration is a simple change that can be made with no coding required.
If you need a customization—a change that requires more in-depth technical work, design, or coding to alter the appearance or behavior of the product, or to create something new within the product—then you may need to request this customization as an additional professional service. If an element is not listed in this guide as a configuration, you should assume that it cannot be configured and would require a customization. Contact your Delivery Team if you have questions or would like to make a customization request.
Feature or Widget Configurations