Oracle Utilities Notifications Hub Configuration Guide
Introduction
Overview of the Integration
About Oracle Utilities Customer Cloud Service
About Oracle Utilities Customer to Meter
About Oracle Utilities Customer Care Billing
About Oracle Utilities Network Management System
About Oracle Responsys
About Oracle Integration Cloud
About Oracle Cloud Infrastructure
Software Requirements
Prerequisites
Solution Architecture
Solution Diagram
Business Flows
Oracle Utilities OCI Stream Notif linkChannel (Oracle Integration Cloud initiated)
Oracle Utilities NMS Batch OCI Stream Notification Upload (Oracle Integration Cloud initiated)
Oracle Utilities OCI Stream Responsys Notif Send (Oracle Integration Cloud initiated)
Oracle Utilities CCB OCI Streams Notifications Upload Process (Oracle Integration Cloud initiated)
Oracle Utilities Responsys CCB Pref Unsubscribe (Oracle Integration Cloud initiated)
Oracle Utilities Responsys CED Process (Oracle Integration Cloud Initiated)
Oracle Utilities Responsys CCB Cust Contact Create (Oracle Integration Cloud Initiated)
Create Pending SFTP File Process (Oracle Integration Cloud Initiated)
Oracle Utilities CCB Notif MetaData Sync (Oracle Integration Cloud Initiated)
Configuring Oracle Utilities Customer Care and Billing
System Configuration
Notification Types
Template Parameters
Message Senders
External System
Bill and Collection Event Algorithms
Feature Configuration
Master Configuration
Managing Web Service Catalog
Configuring Oracle Utilities Network Management System
Importing, Configuring, and Testing Integration Connections in Oracle Integration Cloud
Importing the Oracle Integration Cloud Package from Oracle Cloud Marketplace
Verifying the Package Import
Configuring Connections in Oracle Integration Cloud
Configuring Oracle Utilities REST CCB for Notif Hub Connection
Configuring Oracle Utilities OCI Streaming for Notif Hub Connection
Configuring Oracle Utilities Notif DB Connection
Configuring Oracle Utilities REST Responsys for Notif Hub Connection
Configuring Oracle Utilities SFTP for Notif Hub Connection
Configuring Oracle Utilities REST for Notif Hub Connection
Configuring Agent
Creating an Agent Group
Downloading Agent Installer
Installing On-Premises Agent
Setting up Certificates for Security
Configuring Lookups, Error Handling, and Email Notifications
Configuring Lookups
Editing Lookups
Configuration Properties
Error Handling
Error Handling Procedures
Summary of Integration Error Handling
Resubmitting the Error Instances in Oracle Integration Cloud
Email Notifications
Customizations
Cloning an Integration
Cloning a Connection
Adding New Mappings
Linking to Multiple NMS Instances
Linking to Additional Oracle Responsys Instances
Activating and Testing the Integration Flows
Prerequisites
Activating Integration Flows
Testing the Integration Flows
Monitoring and Troubleshooting
Oracle Utilities Customer Care and Billing
Oracle Utilities Customer Care and Billing Error Logs
Oracle Integration Cloud
Monitoring Integration Flows
Troubleshooting
Sample Messages
Sample Message Flow from NMS through Link Notification and Channel Information Process
Sample CCB Notification Message to the TargetNotificationStream OCI Stream
Sample Outage NMS Notification Message to SourceNotificationStream OCI Stream Message
Sample Oracle Utilities CCB Notif MetaData Sync Message
Oracle Utilities Notifications Hub Configuration Guide
Oracle Utilities Notifications Hub Release 23A Configuration Guide