Field Activity Completion Considerations

The Field Activity Step Upload Staging table provided by the system supports the completion of the following "standard" step types:

• Connect Service Point
• Disconnect Service Point
• Install Meter
• Turn On Meter
• Turn Off Meter
• Read Meter
• Remove Meter
• Install Item
• Turn On Item
• Turn Off Item
• Remove Item

These step types are supported because the amount of information required to complete the step type is limited and is always the same for every step of that type. For example, to install a meter, the system must know the badge number and the effective date/time and a reading must exist for that date/time. Every Install Meter step requires the same information.

However, there are other step types whose completion information depends on what specifically occurred in the field. For example, if the meter configuration changed, there are several possible fields whose value may have changed such as dial format, read out type, full scale, etc. Because of the large number of possible fields that would need to be available to support completion of these "generic" step types, the field activity step upload staging table does not support capturing this information. The step types included in this category are the following:

• Change Item
• Change Meter
• Change Meter's Configuration
• Change Service Point
• Contact Customer
• Reconfigure Multi-Item
• Test Device

To complete field activities with one of the above step types, the recommendation is to use XAI to upload field activity completion information rather than using the field order completion upload background processes . Using XAI, you can design a service to update the appropriate data in the system for the above step types and complete the field activity and all its steps.