1 About This Guide
This guide is for managers and system administrators at a utility who intend to set up one or more of these Oracle Customer Experience (CX) for Utilities solutions:
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                     CX for Utilities Agent Service 
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                     CX for Utilities Sales 
This guide provides an overview of the implementation process for these solutions, and discusses how to:
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                     Configure the Redwood Sales Interface (Sales implementations only) 
Also in this section: