Maintaining Addresses for a Customer

4 Maintaining Addresses for a Customer

The messages and advices that are sent to the customers of your bank can be transmitted through the media types that you maintain in the Media Maintenance screen.

A customer of your bank can have several addresses for a given media. To distinguish between one address and another for the same media, you can capture one address for every Location. You can maintain addresses for the customers of your bank for different media in the Customer Address Maintenance screen. In this screen, you can:

Specify the media through which a message should be transmitted to a customer.
Specify the address (es) of a customer for each media type.
Assign a unique location for each address.
Specify the answer back code for a telex advice.
Assign a Test word for the customer.
Indicate the messages that should be sent to this address.
Specify the entity (ies) to whom the advices should be sent.
In addition, you can also specify the language in which messages should be sent to an address.

In addition, you can also associate a language with an address. All messages sent to the address are expressed in the language that you indicate. It is important to note that you can send a message to a customer only if you have maintained a format for the in a language.

Note:

The addresses that you maintain for the customer in this screen are additional to the ones that you maintained for the customer in the Customer Information File (CIF) of the Core Services module of Oracle Lending.

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