1.1.1 Onboarding Initiation

In the Initiation stage, the Relationship Manager can capture brief information about the retail customer to be onboarded using Oracle Banking Enterprise Party Management.

Note:

User should have required Personal Identifiable Information (PII) access to onboard a party, if PII fields are configured. Refer to the Oracle Banking Party Configurations User Guide for more details.

1. On the Homepage, under Party Services, click Party Management.
2. Under Party Management, click Onboarding.
   The Onboarding screen displays.

   Figure 1-2 Onboarding Initiation

   
   

   
   Description of "Figure 1-2 Onboarding Initiation"

   
   
3. On the Onboarding screen, specify the fields. For more information on fields, refer to the field description table.

   Table 1-1 Onboarding Initiation - Field Description

   Field	Description
   Customer Type	Select Retail from the drop-down values. The available options are: Retail Corporate Small and medium Business Small Medium Enterprise
   Business Process Code	If required, select the desired business process code. Note: This field is displayed and required only if more than one process code is configured for a given customer type. The drop-down values will be based on the process code configuration.

4. Click Onboard Now.
   The Retail Onboarding - Quick Initiation screen is displayed.

   Figure 1-3 Retail Onboarding - Quick Initiation

   
   

   
   Description of "Figure 1-3 Retail Onboarding - Quick Initiation"

   
   
5. On the Quick Initiation screen, specify the details. For more information on fields, refer to the field description table.

   Table 1-2 Quick Initiation – Field Description

   Field	Description
   First Name	Specify the first name of the party.
   Middle Name	Specify the middle name of the party.
   Last Name	Specify the last name of the party.
   Maiden Name	Specify the maiden name of the party.
   Date of Birth	Specify the birth date of the party. Based on the date of birth and minor age configuration, the party will be identified as a major customer or minor customer. Note: Refer to the Oracle Banking Party Configurations User Guide for minor age configuration.
   Gender	Specify the gender of the party. Male Female Other Do Not Wish to Disclose Note: The list of values can be configured through Entity Maintenance.
   Birth Country	Country of birth of as per basic information of the party. Note: The list of countries are available as per configuration in Common Core Maintenance for Country Code.
   Citizenship By	Method through which citizenship is acquired by the party. Birth Acquire Others Residence Note: The list of values can be configured through Entity Maintenance.
   Country of Residence	Country of residence as per basic information of the party. Note: The list of countries are available as per configuration in Common Core Maintenance for Country Code.
   Customer Category	Category of party as per basic information of the party.
   Application Priority	Select the priority of the party onboarding application from the drop-down list. The available options are: Low Medium High
   Customer Access Group	Click Search and select the user access group for a party. Note: Customer Access Groups are available as per configuration in Common Core Maintenance for Customer Access Group.

6. Click Submit.

   The system will check for duplicate customers (Dedupe Check). For more information, refer to the Duplication Check (De-dupe Check).

   If there is no duplicate customer existed in the system, then the system creates a unique party ID for the customer and displays the Initiation - Basic Details screen. For more information, refer to the Onboarding Enrichment - Basic Information. The retail onboarding quick initiation screen is displayed with following sections to capture additional party details.

   • Basic Details
   • Relationships
   • Educational Qualification
   • Employment
   • Financial Information
   • MIS Details
   • Comments
   • Review and Submit

• Onboarding Initiation - Basic Details
  The basic detail section offers fundamental information about the party, encompassing demographic details, address information, contact details, and other pertinent data.
• Onboarding Initiation - Relationship
  The relationship section furnishes information concerning the connections between the party and related parties, including household members, guardians, custodians, and other relevant affiliations.
• Onboarding Initiation - Educational Qualification
  The educational qualification section offers detailed information regarding the academic background of the party.
• Onboarding Initiation - Employment
  The employment section furnishes comprehensive details regarding the party's employment status, encompassing both salaried positions and self-employment endeavors.
• Onboarding Initiation - Financial Information
  The financial information section pertains to details regarding the party's financial status, including income, assets, liabilities, and other relevant financial data.
• Onboarding Initiation - Comments
  The relationship managers can capture overall comments for the initiation stage in the Comments screen.
• Onboarding Initiation - Review and Submit
  The Review and Submit screen provides a consolidated view of the information captured in all the sections.