When Is Debt Monitored For Write Off Purposes?
The write-off monitor only reviews a contract when the following conditions are true:
- The contract is stopped and reactivated.
- If the contract is a "billable charge" contract (as identified on its contract type), all of its billable charges must appear on a bill segment AND the bill segment's bill's due date plus grace period must be on or before the business date.
- If the contract is not a "billable charge" contract AND it is billable (as identified on its contract type), the contract must have a closing bill segment (i.e., it must be final billed) and the bill segment's bill's due date plus grace period must be on or before the business date.
- If the contract is a sub contract, its master contract must abide by the above conditions.
- If the contract is not billable, it is possible that adjustments, which affect the contract's debt, exist. The write-off monitor will only review a non-billable contract if all FTs for this contract that have been marked to include on a bill have been swept onto a bill and the bill for any of these FTs has a bill due date plus grace period on or before the business date.
Note:
Postponing write-off processing. You can prevent the
write-off process from processing an eligible contract by populating
the account's C&C Postpone Date with a future date.