Payment Upload Error Segmentation
If the payment upload process detects an invalid account on a payment upload record, it will create a payment for the suspense contract defined on the upload process' tender source (see Setting Up Tender Sources). You should create a special contract type for this contract.
Fastpath: For more information about the payment upload
process, refer to Phase 3 - Create Payment Events, Tenders, Payments and Payment Segments.
Division/Contract Type | Service Type | Distrib.Code | Debt Class | Bill Seg Type |
---|---|---|---|---|
CA/SUSPENSE | Other | EXP-MISC | N/A | Not billed |
Notice the following about the new contract type:
- It has an interesting distribution code. This code should probably be a suspense account. All payment segments that are created for this contract will eventually be transferred to a "real" contract and therefore this GL account's balance should be zero when no payments are in suspense.
- It doesn't need a bill segment type because the system never creates bill segments for such contracts (it only has invalid account payment segments linked to it).
- It uses the N/A debt class because the credit and collections process should never consider debt associated with contracts of this type (because it's not really debt).