Customer Contact - Characteristics
Open Customer Management, Customer Contact and navigate to the Characteristic tab to maintain a customer contact's characteristics.
Note: We do not anticipate a great deal of use for characteristics
on customer contacts. The primary purpose of catering for characteristics
on this object is to allow a customer contact that triggers a letter to be able to extract
information from any object in the system.
Description of Page
Note: You can only choose characteristic types defined as permissible
on a customer contact. Refer to Setting Up Characteristic Types & Their Values for more information about characteristic types. In addition, the
characteristic type must also be defined as valid for the customer
contact's type. Refer to Setting Up Customer Contact Types for more information about
customer contact type.
The following fields display:
Characteristic Type Indicate the type of characteristic.
Characteristic Value Indicate the value of the characteristic.