Creating a Hold Request for an Overdue Process
Procedure
To create a hold request for an overdue process:
- Search for an overdue process in the Delinquency Central screen.
- In the Search Results section, select the check box corresponding to the Overdue Process Information column for whom you want to create a hold request for an overdue process.
-
Click Create Hold Request button.
The Add Hold Request screen appears. It contains the following field:
Field Name Field Description Mandatory Hold Request Type Used to indicate the hold request type that is used for creating a hold request. Yes - Select the required hold request type from the Hold Request Type field.
-
Click OK.
The Hold Request screen appears.
- Enter the required details for an overdue process.
-
Click Save.
A hold request is defined for an overdue process where the status of the hold request is set as Draft.Note:
The Hold Request screen appears where you can view the details of the hold request.
Related Topics
For more information on... | See... |
---|---|
Delinquency Central screen | Delinquency Central (Used for Viewing) |
Hold Request screen | Hold Request (Used for Searching) |
How to search for an overdue process | Searching for an Overdue Process |