Hold Request Type List
The Hold Request Type List zone lists hold request types that are already defined in the system. It contains the following columns:
Column Name | Column Description |
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Hold Request Type | Displays the hold request type. |
Description | Displays the description of the hold request type. |
Edit | On clicking the Edit () icon, the Hold Request Type screen appears where you can edit the details of the hold request type. |
Duplicate | On clicking the Duplicate () icon, the Hold Request Type screen appears where you can define a hold request type using an existing hold request type. |
Delete | On clicking the Delete () icon, you can delete the hold request
type. Note: You can delete a hold request type when you have not created
a hold request using the hold request type.
|
On clicking the Broadcast () icon corresponding to the hold request type, the Hold Request Type zone appears with the details of the respective hold request type.
Related Topics
For more information on... | See... |
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How to define a hold request type | Defining a Hold Request Type |
How to edit a hold request type | Editing a Hold Request Type |
How to copy a hold request type | Copying a Hold Request Type |
How to delete a hold request type | Deleting a Hold Request Type |
How to view the details of a hold request type | Viewing the Hold Request Type Details |