Viewing Error Messages
Procedure
To view the error messages logged for a transaction:
- Search for the transaction which is in the Invalid or Error status in the Transaction Details screen.
-
In the Search Results section, click
the Broadcast () icon corresponding to the transaction
whose error messages you want to view.
The Transaction Error Messages zone appears.
-
View the error messages in the Transaction Error
Messages zone.
Note: The Transaction Error Messages zone appears for transactions which are in the Invalid (INVL) status only when the errors occur while executing the Validate Transaction and Derive Price Item (C1-TXNIP) batch. It does not appear when the errors occur while executing the Price Item Pricing Verification (C1-TXNVP) or Service Quantity Calculation (C1-TXNSQ) batch.
Related Topics
For more information on... | See... |
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How to search for a transaction | Searching for a Transaction |
Transaction Error Messages zone | Transaction Error Messages |