Override Conditions

CAUTION: Your credit & collection requirements may not require any overrides and therefore this section may not be relevant for your organization.

The matrix presented in the previous section showed:

  • You can have different collection criteria for different categories of debt and customers.
  • When a collection criteria is violated, the system generates a specific collection process.

This works great for many organizations, but if your organization has other factors that affect either the collection criteria OR the collection process that is initiated when the criteria is violated, you may need to use override collection criteria.

Fastpath: Refer to Designing Your Collection Class Control Overrides for more information.

This section describes how and when the Account Debt Monitor analyzes an account's debt.