Over/Under Cash Drawer Segmentation

In order to balance a tender control that is out-of-balance, your organization must set up an account with a contract whose contract type references the over/under expense account. You will probably only have one contract that references this contract type, but you still must have it if you remit funds via a cash drawer.

Fastpath: For more information about over/under processing, refer to How To Get An Unbalanced Tender Control In Balance (Fixing Over/Under).
The following table illustrates a sample contract type to balance a tender control.
Division/Contract Type Service Type Distrib.Code Debt Class Bill Seg Type
CA/OVR UNDR Other EXP-OV/UND N/A Not billed

Notice the following about the new contract type:

  • It has an interesting distribution code. This is because when a payment segment is applied to this type of contract, the system must debit an expense account for under amounts (and credit it for over amounts).
  • It doesn't need a bill segment type because the system never creates bill segments for such contracts (it only has over/under payment segments linked to it).
  • It uses the N/A debt class because the credit and collections process should never consider debt associated with contracts of this type (because it's not really debt).