Request

The Request zone displays the details of the request. It contains the following sections:

• Main - This section provides basic information about the request. It contains the following fields:

  Field Name	Field Description
  Information	Displays information about the Request.
  Request Type	Indicates the type of request. Note: It has a link. On clicking the link, the Request Type screen appears with the details of the respective request type.
  Status	Used to specify the status of the request.
  Contract	Displays additional information about the contract against which the request is created. In addition, this column has a context menu which helps in navigating to other screens in the application. Note: It has a link. On clicking the link, the Contract screen appears where you can view the details of the respective contract.
  Start Date	Used to search for cases of a given case type that transitioned to a given status on or after the specified date.

• Record Actions - This section contains the following buttons:

  Button Name	Button Description
  Edit	Used to edit the details of the request.
  Delete	Used to delete the request. Note: You can delete a request when you have not created a request using the request.
  Duplicate	Used to create a new request using an existing request.

• Record Information - This section contains the following fields:

  Field Name	Field Description
  Business Object	Indicates the business object using which the request is created. In addition, a context menu appears corresponding to this field which helps in navigating to other screens in the application. Note: It has a link. On clicking the link, the Business Object screen appears where you can view the details of the respective business object.
  Status Date/Time	Displays the date and time when the request status is updated.
  Create Date/Time	Displays the date and time when the request is created.

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