Editing the Refund or Bill Line Item Details

Prerequisites

To edit the refund or bill line item details, you should have:

  • Adjustment types with A/P request type code defined in the application.

Procedure

To edit the refund or bill line item details:

  1. Search for the refund request in the Refund/Write Off Request screen.
  2. In the Search Results section, click the link in the Refund/Write Off Request column corresponding to the refund request whose refund or bill line item details you want to edit.
    The Refund Request screen appears. You can edit the refund or bill line items by either of the following ways:
    If... Then
    You select the check box corresponding to the respective bill whose details you want to edit and click the Edit button available in the upper left corner of the Refund Details zone. The Edit Request Details screen appears.
    You click the Broadcast (The Broadcast Icon) icon corresponding to the respective bill in the Refund Details zone. The Bill Line Items zone appears.

    1. Select the check box corresponding to the respective bill line item whose details you want to edit and click the Edit button available in the upper left corner of the Bill Line Items zone.

      The Edit Request Details screen appears.

    Note:

    This zone appears when the entity type is set to Bill.

    You can edit a bill line item from the refund request only when the refund request is in the Draft status.
    Note: The Edit Request Details screen is a common screen used when you are editing the refund or bill line item details of a refund request.

    The Edit Request Details screen contains the following fields:

    Field Name Field Description Mandatory (Yes or No)
    Request ID Displays the refund request ID. Not applicable
    Account Information Displays additional information about the account. Not applicable
    Adjustment Type Indicates the adjustment type for the refund request type.
    Note:

    You can search for an adjustment type by clicking the Search(The Search Icon) icon corresponding to this field. On clicking the Search icon the Adjustment Type Search window appears.

    On specifying the adjustment type, the description of the adjustment type appears corresponding to the Adjustment Type Search field.

    		 No

    In addition to the above columns, the screen has following button:

    Button Name Button Description
    Override Used to override an adjustment type of the refund request.

    In addition to the above fields, this screen contains following columns:

    Column Name Column Description
    Entity Type Indicates the entity type. The valid values are:

    • Adjustments

    • Bill

    • Bill Segment

    • Payment Event

    • Payment
    Entity ID Displays the entity ID.
    Entity Amount Displays the bill segment or adjustment amount.
    Currency Displays the currency in which the entity was created.
    Request Amount Displays the bill segment or adjustment amount which is eligible for refund. The system calculates the request amount using the following formula: 
    Request Amount = Entity Amount-Refund Amount
    Note: In case the bill segment or adjustment has a debit balance, the eligible amount for refund would be zero.
    Adjustment Type Indicates the adjustment type using which the refund adjustment must be created.
    Note:

    By default, this field displays the adjustment type which is already associated with the respective refund request.

    You can search for an adjustment type by clicking the Search(The Search Icon) icon corresponding to this field. On clicking the Search icon the Adjustment Type Search window appears.

    On specifying the adjustment type, the description of the adjustment type appears corresponding to the Adjustment Type Search field.
    Bill ID Displays the bill ID.
    Note:

    Pagination is used to display limited number of records in the Search Results section. By default, 10 records are displayed in the Search Results section. You can change the number of records displayed per page, if required. You can use the navigation buttons, such as First (The First Page Button), Previous (The Previous Page Button), Next (The Next Page Button), and Last (The Last Page Button) to navigate between pages. You can also select the page to which you want to navigate from the Go To list.

    The values appear in the Page Limit list when you define values for the PAGE_​NUMBER lookup field.

  3. Modify the details of the refund or bill line items.
  4. Click Save.
    The changes made to the refund or bill line items are saved.

Related Topics

For more information on... See...
Refund Request screen Refund Request (Used for Viewing)
Refund Request zone Refund Request
How to search for a refund request Searching for a Refund or Write Off Request