Frequently asked questions

This chapter contains the most frequently asked questions about managing the dictionaries using the Console self-service options:

• What are the prerequisites to load a dictionary?
  
• What are the mandatory files required to be zipped for a successful load?
  
• Are there any size restrictions for the dictionary files?
  
• Can I upload ZIP files from a remote or shared location?
  
• Why are the files zipped?
  
• Can I reuse the dictionary files?
  
• What is the MDB file?
  
• Does each dictionary type need a separate MDB file?
  
• From where can I get the MDB files for each dictionary?
  
• Do I need to upload the MDB file every load?
  
• When do I need to upgrade the MDB file?
  
• How do I know if my load is successful?
  
• What do I do if the dictionary loading process hangs?
  
• How can I load a dictionary in a multi-tenant environment?
  
• Can I work on cases or do other activities in Argus when loading a dictionary?
  
• Can I upload the same dictionary twice?
  
• Where is the dictionary files content stored?
  
• In which tablespace is the dictionary schema created? Can it be changed?
  
• How do I select the latest loaded dictionary for case coding?
  
• Is there a required downtime for MedDRA recode?
  
• What are the prerequisites for MedDRA recode?
  
• Why is the Update dictionary version for coded terms where existing hierarchy is still current field disabled when View Only is selected?
  
• How do I know if the recode is successfully completed?
  
• Can older recode logs be downloaded in self-service?