Manage subscriptions and end participation

Participants can unsubscribe and resubscribe to emails, and they can pause, end, and resume their participation.

• Resubscribe a participant
  An unsubscribed participant must call the organization's help desk if they want to resubscribe. Then, the help desk agent can resubscribe them.
• Pause a participant's participation
  You can pause the daily update messages for participants who cannot provide daily updates or need to stop for a set amount of time. For example, the participant can call the organization help desk and request this action.
• Remove a participation pause
  If a participant is ready to resume daily updates before the participation pause end date, you can end the pause period early.
• End participant participation
  An agent for the organization's help desk can end a participant's participation. For example, if a participant passes away or just wants to stop completing daily updates, you can end the participation for that participant.
• End participation for multiple participants
  You can end participation for people who never provided a daily update or did not provide one for an extended period of time.
• Resume participant participation
  Participants who end their participation can start participating again at any time after you resume it.