Loyalty Functionality Matrix
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An Oracle Hospitality OPERA Cloud Foundation subscription only.
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An Oracle Hospitality OPERA Cloud Foundation subscription, with the Loyalty Membership Configuration OPERA Control active, and integrated with:
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OPERA Customer Loyalty Tracking Cloud Service (OXI)
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External loyalty solution (OHIP)
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An Oracle Hospitality OPERA Cloud Foundation and Oracle Hospitality OPERA Cloud Service, Loyalty subscription. For more information, see Guest Loyalty Programs.
Table 11-2 Loyalty Functionality Matrix
Feature | Reference | Oracle Hospitality OPERA Cloud Foundation | Loyalty Membership Configuration OPERA Control (External Loyalty Solution) | Oracle Hospitality OPERA Cloud Service, Loyalty |
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Application |
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Profile Membership Details |
For more information, see Managing Profile Memberships |
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Reservation Membership Details |
For more information, see Managing Reservation Memberships |
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External Loyalty Enrollment |
For more information, see
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Loyalty Enrollment |
For more information, see Managing Profile Membership (Loyalty Cloud Service) |
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Enrollment / Welcome letter |
For more information, see OPERA Reporting and Analytics to extract data for use with generating welcome letters (for example, mail merge in Word). |
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Membership Point/Data Exports and Reports |
For more information, see OPERA Reporting and Analytics for all Loyalty Reporting, Point Statements and Exports. |
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Award Point Redemption
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For more information, see
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eCertificate Redemption |
For more information, see Redeeming Promotional e-Certificate |
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Tier Management |
For more information, see Managing Membership Tiers |
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Membership Tier Benefits |
For more information, see Configuring Membership Type Benefits |
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Point Calculation Routines
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For more information, see Calculating or Expiring Membership Points and Issuing Award |
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Claim Management |
For more information, see Managing Membership Claims |
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Configuration |
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Membership Classes |
For more information, see Configuring Membership Classes |
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Membership Rates + Guaranteed Availability |
For more information, see Configuring Membership Rate Rules |
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Membership Types |
For more information, see Configuring Membership Types |
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Membership Levels |
For more information, see Configuring Membership Type Levels |
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Level Rules |
For more information, see Configuring Membership Type Level Rules |
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Card Number Validation |
For more information, see Configuring Membership Type Card Number Details |
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Card Number Generation |
For more information, see Configuring Membership Type Card Number Details |
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Awards |
For more information, see Configuring Membership Type Awards |
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Status Codes |
For more information, see Configuring Membership Status Codes |
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Qualifying Rates |
For more information, see Configuring Membership Qualifying Rates |
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Point Calculation Rules
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For more information, see Configuring Membership Type Rules (Point Calculation Rules) |
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Claim Management |
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Parent topic: OPERA Cloud Subscription Matrices