Sales and Event Management Functionality Matrix
Table 11-1 Sales and Event Management Functionality Matrix
Feature | Description | Reference | OPERA Cloud Foundation | OPERA Cloud Sales & Event Management Essentials Edition | OPERA Cloud Sales & Event Management Standard Edition | OPERA Cloud Sales & Event Management Premium Edition | Central Sales |
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Sales |
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Activities |
Sales activity management for Contacts and Sales Accounts |
For more information, see Activities |
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Activity Auto Traces |
Rule-based activity generation for Contacts, Sales Accounts, Blocks and Activities. |
For more information, see About Sales Activities Auto Traces |
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Sales Manager Goals |
Define Sales Manager Goals for Group Rooms & Catering, Transient Rooms, and Activities. |
For more information, see Configuring Sales Manager Goals |
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Opportunities |
Manage blocks and events opportunities and track the business lost and won. |
For more information, see Managing Opportunities |
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Leads |
Create sales leads and send to selected properties. |
For more information, see Managing Central Sales Leads |
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Sales Account Forecast |
Define the expected revenue and room nights on sales accounts for specific periods of time. |
For more information, see Managing Sales Account Forecast |
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Sales Accounts, Sales Information |
Sales Account attributes such as Business Potential, Scope, Influence, Competition. |
For more information, see Sales Information |
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Relationships |
Define associations between individuals, companies, travel agents, sources and contacts. Relationships can be used to facilitate the distribution of negotiated rates and supports roll up statistics. |
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Contacts |
Manage Contact profiles, and associate to Sales Accounts. |
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Sales Owner |
Track the assigned Sales Agent for Accounts and Contacts. |
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Block Management |
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Business Blocks |
Business block management - multiple date and room type allocation. |
For more information, see Blocks |
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Block Traces |
For more information, see Managing Blocks Traces |
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Block Restrictions |
Set rate restrictions on blocks. |
For more information, see Managing Block Restrictions |
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Rooming List / Import |
Block reservation import functionality. |
For more information, see Group Rooming Lists |
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Master/Sub Allocations |
Sub Allocations pull inventory from a Master Allocation. |
For more information, see Master and Sub-Allocations |
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Master/Sub Blocks |
Parent-sub hierarchy for group blocks, for single or multiple properties. |
For more information, see About Master and Sub Blocks |
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Elastic Blocks |
Ability to book group reservations outside of the block dates, or for room types not included in the block. |
For more information, see Non-Elastic, Elastic, Sell Limits, and Shoulder Dates |
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Tour Series |
Reoccurring blocks on a define frequency. |
For more information, see Creating a Tour Series |
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Enables additional fields in Business Blocks. |
For more information, see OPERA Controls — Blocks |
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Group Rooms Control |
Group Rooms Control (GRC) availability page. |
For more information, see Using Group Rooms Control |
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Group Rooms Control |
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Sales Allowance |
Create blocks from inventory allowance allocated to sales agents. |
For more information, see Configuring Sales Allowances |
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Event Management |
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Simple Events |
Essential Event Management |
For more information, see Simple Events |
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Catering Events |
Advanced Event Management |
For more information, see Events |
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Event Diary |
Event Diary |
For more information, see Using the Function Diary |
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Sub Events |
Linked events in either in the same function space or a different space. |
For more information, see Managing Sub Events |
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Alternate Space |
Nominate an alternate event space as backup. |
For more information, see Managing Alternate Space Events |
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Advanced Function Space Handling |
Combo-rooms and shareable spaces. |
For more information, see Configuring Function Spaces |
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Catering Packages |
Collection of events and their associated menus, inventory items, and function space. |
For more information, see Managing Catering Packages on Blocks |
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Event Posting (Billing) |
Post event charges directly to a posting master reservation account. |
For more information, see Posting Charges for Events |
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Event Templates |
Collection of events and their associated menus, inventory items, and function space. These events are configured together to allow for quickly adding them to a block in one action. |
For more information, see Creating Events from a Template |
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Event Wait List |
Place an event on wait list for a specific function space and date. |
For more information, see Managing Event Waitlist |
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Forecast Event Revenue |
Default revenue forecasts by date and revenue types. |
For more information, see Managing Events Revenue Summary |
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Advanced Event Forecast |
Allows forecast to be done by date, revenue types, market code and/or booking type. |
For more information, see Configuring Event Forecasts |
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Multi Edit Events |
Select and edit multiple events in a single process. |
For more information, see Editing Multiple Events |
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Quick Event |
Ability to create a new event via functions diary and auto-create the required block. |
For more information, see Using Quick Events |
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External URL |
URL field in Event Overview, displayed as hyperlink in read state. |
For more information, see Managing Events |
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Inventory (Guest) Rooms as Meeting Rooms |
Ability to setup inventory rooms as event space and select for events. |
For more information, see Configuring Rooms |
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Import Events |
Create events for a specific block from an imported CSV file. |
For more information, see Importing Block Events |
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Event Resource Management |
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Event Resources |
Event Resource Management - Menus, Items |
For more information, see About Event Resources |
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Item Templates |
Groupings of items commonly sold together. When an item template is selected for an event, all items are added along with their respective pricing. |
For more information, see Configuring Item Templates |
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Multi Choice Menus |
Offers the ability to choose from several options which menu items will be included in the menu. |
For more information, see Creating a Menu |
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Item Inventory Warning |
Show inventory warnings for items. |
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Custom Resources |
Ability to create custom menu items and items. |
For more
information, see
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Menu Item Demand Factor |
Setup demand factor on menu items when configuring menus. |
For more information, see Configuring Menus |
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Quick Insert |
Ability to add menus and items via a quick insert code. |
For more
information, see
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Resource Cost |
Enables a cost fields for catering resources. |
For more
information, see
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Resource Discount |
Apply a discount to all menus and any items marked as discount-able. |
For more information, see Applying Discounts to Event Resources |
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Stationery / Reports |
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Contract |
Customizable contract document |
For more information, see Sales and Event Management Functionality Matrix |
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Quote |
Customizable quote |
For more information, see Quote Report (sample_sc_quote) |
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Banquet Event Order |
Customizable BEO |
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Activity Reports |
Sales Activity Reports |
For more information, see Activity Reports |
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Block Reports |
Block Reports |
For more information, see Blocks and Groups Reports |
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Event / Resource Reports |
Event / Event Resource Reports |
For more information, see Event Reports |
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Account Reports |
Account Production Reports |
For more information, see Profiles Reports |
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Parent topic: OPERA Cloud Subscription Matrices