Generate Pickup Reminder Email History

Purpose: Use the Generate Pickup Reminder Email History screen to review summary information on the pickup reminder email generation for an organization.

Used for the Routing Engine module.

How to display this screen: Click the history icon () next to the Generate Pickup Ready Reminder Emails job for an organization at the View Active Schedules screen.

Note:

Only users with View Active Schedules authority can display this screen. See the Role Wizard for more information.
Available only if the Generate Pickup Ready Reminder Emails job is currently enabled, or if there are any email generation history records that have not been purged.
If the Generate Pickup Reminder Email History screen was already open in another tab when you clicked the history icon, you advance to this screen with the pickup reminder email history of the previously-selected organization displayed.
History is retained for the number of days specified in the Job History retention setting at the Tenant-Admin screen.

For more information: See the Store Connect Overview for background.

Options at this screen

Option	Procedure
Search for an reminder email history record	Use the Job Number, Start Date, or Status fields to restrict the displayed jobs to those that match your entries and click Search: Job Number = Optionally, enter a job number to display this extract process only. Start Date = Optionally, enter a date to display jobs that started on that date. Status = Optionally, select a status of: Error to display an extract process that ended in error. Rejected if the submitted job was rejected due to a conflict with another instance of the job that was already running. Running to display a job that is currently running for the organization. Failed to display processes that included any records in error. Success to display processes that completed without any errors. Note: You can select a status of Paused; however, a job stays in this status only briefly when it switches to another server to complete running.
Understand general errors	If an error occurred for the process itself, it is displayed in the Error field.

Option

Procedure

Search for an reminder email history record

Use the Job Number, Start Date, or Status fields to restrict the displayed jobs to those that match your entries and click Search:

Job Number = Optionally, enter a job number to display this extract process only.
Start Date = Optionally, enter a date to display jobs that started on that date.
Status = Optionally, select a status of:
- Error to display an extract process that ended in error.
- Rejected if the submitted job was rejected due to a conflict with another instance of the job that was already running.
- Running to display a job that is currently running for the organization.
- Failed to display processes that included any records in error.
- Success to display processes that completed without any errors.
Note:
You can select a status of Paused; however, a job stays in this status only briefly when it switches to another server to complete running.

Understand general errors

If an error occurred for the process itself, it is displayed in the Error field.

Fields at this screen

Field	Description
Summary fields:
Organization	The code identifying the organization that generated the extract process, and the description of the organization.
Search fields:
Job Number	A unique ID number assigned by Order Broker to identify a job. Optionally, enter a number and click Search to display this process only.
Start Date	Optionally, enter a date to display jobs that started on that date.
Status	Optionally, select a status of: Error to display an extract process that ended in error if, for example, the number of orders to extract exceeded the limit of 500,000. Rejected to display a process that was rejected because another instance of the job was already running. Running to display a process that is currently running for the organization. Failed to display processes that included any records in error. Success to display processes that completed without any errors. Note: You cannot select a status of Paused; however, a job stays in this status only briefly when it switches to another server to complete running.
Results fields: Note: History is retained for the number of days specified in the Job History retention setting at the Tenant-Admin screen.
Job Number	A unique number assigned by Order Broker to identify a job.
Start Date	The date and time when the process started.
End Date	The date and time when the process ended.
Duration	The amount of time it took for the job to run. HH:MM:SS format, but displayed in MM:SS format if the job took less than an hour.
Submitted By	Indicates how the export was submitted. This could be the ID of the user who submitted or scheduled the process, or the client ID used to authenticate the run job API request message. SYSTEM is displayed here if the job ran successfully through a schedule; however, if a scheduled job was rejected, the ID of the user who scheduled the job is displayed.
Status	Indicates whether any errors occurred for the process: A running person () indicates that the process is currently running (status = Running). A green check () indicates that no errors occurred (status = Success). Note: The green check is also displayed if there were no emails to generate. A yellow triangle () indicates that the job was rejected because another instance of the job was already running. A red X () indicates that an error occurred (status = Error). A pause icon () indicates that the job has paused briefly while it switches to another server to finish running. This status might be displayed only briefly.
Error	The error that occurred, if any.
Emails Generated	The total number of pickup reminder emails that were generated.