Reporting Center pages and dashboards provide quick access to ACI business intelligence and performance management information, such as reports, metrics, or news items. The information is relevant to specific users or business objectives, and can be monitored at a glance.

Dashboards are pages with enhanced functionality. The information is displayed on multiple tabs that are easy to navigate. Each tab can include different segment of information. A dashboard can be accessed as a standalone application through a URL. Users can print selected dashboard pages.

The content for pages and dashboards is provided by ACI portlets, or other supported portlets. Each portlet is an independent application that adds to the page different content and functionality, such as the ability to browse folders and entries, view reports and metrics, and include custom text and images or links to other Web pages.

You can add different types of information to your pages and organize them in a way that is meaningful to you. For example, you may want to see specific ACI reports and metrics, or have links to your favorite Web sites.

The following table shows the types of content you can add to an Reporting Center page, and the portlets that provide this content.

Page Content

Portlet

Group

Browse ACI folders, reports, and other entries

Navigator

Content

Search for ACI reports and other entries

Search

View and interact with ACI reports and other entries

Report Viewer

View and interact with different types of performance metrics, such as the metrics you want to monitor closely, or the metrics for which you are directly responsible.

Metric List

Metrics

Add a metric history chart that illustrates the historical performance of the metric

Metric History Chart

Display an impact diagram associated with a metric

Metrics Impact Diagram

Display a custom diagram associated with a scorecard.

Metrics Custom Diagram

View and interact with custom applications created using ACI Software Development Kit

Extended Applications

Extended Applications Portlet

Register and show active links to other Web pages

Bookmarks Viewer

Utility

Add and view custom images, such as logos

Image Viewer

Insert any other Web page

HTML Viewer

Add and show the content of a Real Simple Syndication (RSS) news feed specified by a URL

RSS Viewer

Add and view custom text and images

HTML Source

Create and view a dashboard with multiple tabs

Multi-page

Dashboard

Add non-ACI items to a page

Supported other portlets

Content associated with other portlets

The list of pages is cached in an Reporting Center session. When the state of a page changes during the current session, users who have access to the page are affected. For example, when a page is disabled or deleted, it can no longer be used and its tabs are deleted or not functional. To update the portal with the most current settings, use the Reporting Center refresh button.

When you log on to Reporting Center for the first time, you access the pages an administrator made available to you. Later, you can create your own pages.

You can perform the following page-related tasks in Reporting Center:

 
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